Production Process and technology used by McDonaldIntroductionMcDonald is the world famous food chain situated all over the world. It is based in USA but working all over the world with 54 customers that are deal daily by its chains. It came into existence in May 15, 1940 and now the firm has 31,000 locations worldwide. The yearly revenue of the firm is 22.78 American dollars and has 465,000 employees working for the firm. The firm production can be divided broadly into three main categories, the accessing of raw material, production of finished good, packaging and distribution of the food and other materials.
Below the research is conducted showing the production process of McDonald. Production management process of McDonald This assignment aims to discuss the production system of the McDonald with respect to the latest techniques and technologies which are used by the firm in 2007. I have presented the type of process that is used in the McDonald and planning function of the firm. Furthermore, different steps are shown that incur in the McDonald production system. In line with this, the use of quality management system is provided that is directly affecting the quality of McDonald firms.
Queuing processThe McDonald is the queuing process of providing fast food in which high volume of the same product is manufactured repeatedly. It differs from the other major manufacturing process. There is narrow range of the same product is manufactured in which variety is achieved by assemble-to-order strategy. The production lots and the customer groups are handled in queuing in which the flow pattern is jumbled. It is a linear process in which high volume of the product is required with the standard product manufacturing.
The vertical integration is high in the McDonald as three major activities are performed by it; gathering food and packaging, delivering to customer and the treatment of customers. The major benefit of the McDonald is that it requires less resource flexibility. When the volume of food that are needed to prepare is high then there is no utilization of resources in effective manner is required. Almost customer involvement in McDonald is nil as they required more quality product. More capital intensity is required as there is more fixed cost that occurs on the operations from packing the order to delivering it to the customer.
As the technology advances and affects greatly on the McDonald therefore, less labour intensity is required by the firm. Better queuing systemMcDonald can enhance its queuing system by developing new ways that can minimize the time taken by in the delivery. The multiple queuing systems should be adopted by the firm in busy season in which the firm should lunch different queues for different product line.
This will keep the track of delivery of food in better ways. Fro instance, the Mac Burger should be deal in separate queue so that the delivery process for each food type should increase. Moreover, the queue for the food delivery and for the payment should be separated. Moreover, they should announce a better technological advancement on which the delivery order number should be given so that customer can know when his turn will come. Therefore, a better technological system with better services can enhance the firms overall productivity level.