Telecommunications Services of Mobile Phone Companies Telecommunications services have taken a central position in the contemporary social and economic undertakings. Mobile phone companies have significantly increased, this realization being exacerbated by the continuous technological advancement and innovations in communication sectors. Mobile phones have significantly reduced cost of communication, and further enhanced communication effectiveness by minimized time wasted to pass information by other means other than use of phones, like posting mails. The combination of these aspects with service delivery and business aspects for mobile phone companies places mobile phone companies in a number of industries prior to their operations. Mobile phone companies can be associated with the telecommunications industry.
The focal point of this industry is communication, a phenomenon that mobile phone companies seem to effectively and efficiently address. These companies also belong to the service industry. They provide communication services to individuals, firms, corporates and governments at a fee. Some aspects of their services to all stakeholders incorporated fall under the service provision industry. Mobile phone companies engage in business activities. In other words, they operate under profit motives. To aid their prospects, they hire competitive workforces, thus belonging to the labor industry of the environment they operate in.
This is more so due to the fact that they have employee welfare to account for. Finally, mobile phone companies belong to the technology industry. These companies rely highly on cost effective and efficient technologies for quality service delivery to their clients. Therefore, adopting up-to-date and relevant technologies that they are likely to profit from is vital. It is important for individual firms in an industry to account for the industry life cycle model (Jarkko 12).
The industry output is a combination of the output of all firms in that industry over time. The introduction, growth, maturity and decline stages of the industry life cycle (Jarkko 12) are crucial to consider in mobile phone business. The start of the mobile phone industry was not simple, and neither is the current situation. New companies offering cheap handsets and communication rates are coming up, threatening operations of rival companies with higher costs of operation and relatively higher communication rates. The maturity and decline state of the industry is at war, showing that the model critically fits into the mobile phone industry. Competition in the mobile phones context has persistently taken diverse and dynamic positions.
Competition in this industry is based on quality of handsets, cost of communication in terms of voice calls, texting and data. On the same note, competition has essentially taken a technological aspect. Mobile phone companies are now competing on the basis of handset technology sophistication. This has resulted from the need to capture global market share and further aid international connectivity, especially in the World Wide Web and internet context.
In other words, the more a mobile phone can handle in that line, the more competitive the company behind it becomes. Apple, Inc. is a key player in the mobile phone industry. The company employs a number of strategic resources, the primary objective being value creation for the company, and all stakeholders therein. Strategic resources employed by Apple, Inc. include: product competitiveness and satisfaction, brand and product image, employee and customer satisfaction, operational efficiency, satisfaction of suppliers and profitability (Jarkko 112).
The company has successfully created value in all its business aspects. Works Cited Jarkko, Vesa. Mobile Services in the Networked Economy. New York: Idea Group Inc. (IGI), 2005.