The paper “ ABC Excel Employee Performance - Stages of the Employee Performance Review Process, Impact of Performance Appraisal on Employees Motivation” is a cogent version of a case study on human resources. ABC excel is a non-profit organization that supports disadvantaged children in their academics for middle school children. The aim of the organization is to develop both the academic skills and behavior of children to improve their grades and get an opportunity to attend a top high school. ABC Excel offers after school and summer break programs throughout the year.
Over its period of operation, the organization boasts some of the highest grades in the country producing the top 100 students. To realize its goal, the organization must strive to improve staff, team and overall organization performance continually. In such an organization, performance management is necessary to assist the employees and managers to communicate about performance. Employee performance review helps the employee to know what is expected of them, the performance progress and how they can improve it. It acts as a tool for discussing performance issues with the employee as well as coaching them to develop full potential. Stages of the Employee Performance Review process Set Performance Expectations The first stage is to set performance expectation and thus both managers and employees should work together to come up with clear expectations for job performance.
During the discussion, they are expected to set goals that should be achieved in the following year aimed to support organizational goals. When setting performance goals, the manager should document expectations for future year and review for the past year such as goals, action plan, measure, target goal date and result to allow easy follow-up (Imtiaz et al.
718). Obtain GuidanceThe manager should work together with employees by giving and receiving feedback. The manager may also use praise on behaviors that he wants to be repeated. Furthermore, coaching may also be used to help the employees on improving job performance, achieving new skills, or achieving attainable goals (Maimona 199). All conversations regarding feedback, praise and coaching will be documented to allow the employee and the manager to have first-hand information for a performance review. Participate in Annual ReviewBoth managers and employees are responsible for facilitating this process (Mathison and Vils 112).
The organization has established a collaborative process to develop and enhance employees’ skills at all levels. In the organization, the Annual Performance Review Meeting is conducted between June and July every year. The employees are required to complete a Self Review first, and the manager reminds them to complete self-review a month prior before an annual review is conducted. The manager completes EPR form from their behaviors and schedules a meeting with them to discuss performance and development. They both sign the EPR form, and it is documented.
If the employee does not meet the required expectations, a performance improvement plan is recommended. Create a Development PlanEmployees should create an individual development plan and share it with their managers so that they can be guided to achieve goals indicated in the plan. The plan helps the employee to develop and enhance their skills in areas that help them achieve business goals and professional goals (Dean and Mariam 131). It should be continuously revised to improve individual skills.