Essays on Impact of Culture on Employees, Good Communication to Prevent Workplace Conflicts Essay

Download full paperFile format: .doc, available for editing

The paper “ Impact of Culture on Employees, Good Communication to Prevent Workplace Conflicts” is an exciting example of the essay on human resources. The seminar this week is critically exploring the concept of organizational culture. The paper is focusing on issues such as culture, the importance of organizational culture, the impact of culture on organizations and employees as well as change management. In this paper, I have touched upon all the aspects related to workplace change and especially focused on the issue of workplace conflict and how it could be mitigated through a good communication process. The paper would first and foremost discuss the issue of organizational culture and how it helps in shaping the views and values of an individual as well as a group within an organization.

In order to understand workplace conflict, it is important to focus on the aspects of organizational culture, as it plays an important role in creating or resolving conflict situations. Further, organizational culture also has an impact on the organization as well as the employees. The basic characteristic of an organization is defined by its inherent culture, which is also reflected in the people working or associated with the organization.

Thus, the success of an organization is largely dependent on the values and culture of the organization that is translated to its people and client. In order to initiate a change in the organization, it is imperative to focus on the concept of change management. It should be noted that change management although being initiated internally also impacts the external environment of the organization. As conflict situations may arise due to various organizational problems, it is important to resolve them by initiating change management. Conflicts in the workplace are inevitable, however, it can also be solved through an effective and efficient communication process.

The paper, therefore, would focus on how a good communication process may help in resolving conflict situations in an efficient manner.

Reference

Burnes, B. 2004, ‘Managing Change: A Strategic Approach to OrganisationOrganizational Dynamics,’ 4th edn, Harlow: Prentice Hall.

Carnall, C. 2007, ‘Managing Change in Organizations,’ Prentice Hall, 307-310.

Casey, C. 1999, ‘”Come Join Our Family”: Discipline and Integration in Corporate Organizational Culture’ Human Relations, 52 (2), 155-178.

Coleman, P. T. 2000, ‘Power and Conflict,’ The Handbook of Conflict Resolution - Theory and Practice, Deutsch, M. and Coleman, P. T., Jossey-Bass, San Francisco.

De Dreu, C. K. W. and Gelfand, M. J. 2007, ‘Conflict in the workplace: Sources, dynamics, and functions across multiple levels of analysis’, In C. K.W. De Dreu, &M. J. Gelfand (Eds.), The psychology of conflict and conflict management in organizations, New York: Lawrence Erlbaum.

De Dreu, C. K. W., Weingart, L. R. and Kwon, S. 2000, ‘Influence of social motives in integrative negotiation: A Meta-analytic review and test of two theories’, Journal of Personality and Social Psychology, 78, 889–905.

Denison, D. R. 1990, ‘Corporate Culture and Organizational Effectiveness,’ New York, NY: John Wiley & Sons, Inc.

Deutsch, M. 1973, ‘The resolution of conflict: Constructive and destructive processes’, New Haven: Yale University Press.

Graf, A. B. 2005, ‘Building Corporate Cultures,’ Chief Executive, 18.

Green, M. 2007, ‘Change management masterclass: a step by step guide to successful change management,’ London: Kogan Page Publishers.

Gurevitch, Z. D. 2001, ‘The Power of Not Understanding - The meeting of Conflicting Identities,’ The Conflict and Culture Reader, Chew, P. K., New York University Press, New York

Jehn, K. 1994, ‘Enhancing effectiveness: An investigation of advantages and disadvantages of value-based intragroup conflict’, International Journal of Conflict Management, 5, 223–238.

Jehn, K. and Bendersky, C. 2003, ‘Intragroup conflict in organizations: A contingency perspective on the conflict-outcome relationship’, In R. M. Kramer, & B. M. Staw (Eds.), Research in organizational behavior (Vol. 25, pp. 187–242), Amsterdam, The Netherlands: Elsevier.

Jones, G. R. 2003, Organisational Theory, Design, and Change, Upper Saddle River: Prentice Hall.

Kotter, J. P. 2002, ‘The Heart of Change, Real Life Stories of how People Changed Their Organization’, Boston: Harvard Business School.

Krauss, R. M. and Morsella, E. 2000, ‘Communication and Conflict,’ The Handbook of Conflict Resolution - Theory and Practice, Deutsch, M. and Coleman, P. T., Jossey-Bass, San Francisco.

LaRue, B. and Robert R. I. 2004, ‘Transform Your Culture’, Executive Excellence, 14–15.

Ledez, R. E. 2008, ‘Change management: Getting a tuned up organization’, Business Intelligence Journal, 111-119.

Ogbonna, E. and Harris, L. 1998, ‘Managing Organizational Culture: Compliance or Genuine Change?’, British Journal of Management, 9, 273-288.

Paton, R. A. and McCalman, J. 2000, ‘Change Management: A Guide to Effective Implementation,’ 2nd edn, London: SAGE Publications.

Pettinger, R. 2004, ‘Contemporary Strategic Management’, Basingstoke: Palgrave MacMillan.

Rahim, M. A. 2002, ‘Toward a Theory of Managing Organisational Conflict’, International Journal of Conflict Management, 13 (3), 206.

Rieley, J. B. and Clarkson, I. 2001, ‘The impact of change on performance,’ Journal of Change Management, 2(2), 160–172.

Schein, E. H. 1995, ‘Organizational Culture and Leadership: A Dynamic View’, San Francisco: Jossey-Bass.

Simons, T. L. and Peterson, R. S. 2000, ‘Task conflict and relationship conflict in top management teams: The pivotal role of intragroup trust,’ Journal of Applied Psychology, 85, 102–111.

Taylor, P. and Hirst, J. 2001, ‘Facilitating effective change and continuous improvement: The Mortgage Express way,’ Journal of Change Management, 2(1), 67–71.

Wall, J. and Callister, R. 1995, ‘Conflict and its management’, Journal of Management, 21, 515–558.

Download full paperFile format: .doc, available for editing
Contact Us