The paper 'The Implications of Implementing an Enterprise Resource Planning System ' is a perfect example of a Management Case Study. Security and Safety Centre is a security institution in Saudi Arabia that offers security and safety services to the concerned parties. The overall process of implementing an Enterprise Resource Planning system within a security and safety center is normally considered to be an exceptionally intricate procedure. This research paper will give a discussion on the significance and the process of implementing the ERP System in the determined security and safety center.
The discussion in the paper will cover a wide range of aspects within the ERP System implementation process and will include possible benefits and value add of ERP System; the process and method of defining the end-users’ requirements in the implementation process. It will also highlight the critical success factors (CSFs) for ERP implementation; identified implementation strategy; and the possible risks associated with ERP implementation. Possible Benefit and Value Add of Enterprise Resource Planning System Implementation of ERP System Operational has a direct positive impact on the area of cost reduction, especially with operational cost, which are costs experienced from the normal operation of the institution.
As opposed to production, operational costs are day-to-day expenses that are normally sustained within the operational measures of the police force, such as administration functions (Singla, 2008, p. 130). This enables the center to realize a reduced operational cost that was being experienced in documentation processes. Therefore, considering the aspect of security and safety center, implementation of the Enterprise Resource Planning System helps the police administrative department to reduce the number of costs incurred, especially when it comes to record management and another related personal information retrieval by the police force. Implementation of ERP systems plays a critical function in enhancing the structure of information sharing (Aladwani, 2001, p.
273). This comes in the form of sharing information about criminal records that will assist different police branches to be in a better position of tracking different offenders so that a clear picture of them is revealed when they are being charged. ERP System makes it easier and safer for this information to be shared, considering the fact that such websites can be accessed by people who may try to tamper with the available information. ERP System also assists the different organizations to change from Centralized to decentralized decision-making and empowers employees (Rothenberger & Srite, 2009, p.
673). A centralized form of decision-making only involves the identified topmost management team, where everything comes from the management when fully packaged and implemented within the overall structure of the security and safety center (Franc¸ oise, Bourgault & Pellerin, 2009, p. 374). In the decentralized form of decision-making, other parties within the security and safety center are also incorporated in the overall process of decision-making, thus making it easier for relationship improvement (Shi-Ming et al. , 2004, p.
683). This enables the police administration to be straight forward and determined in their function of service delivery. Therefore, implementing ERP System in security and safety centers helps in increasing communication between top management and employees, since through the database and information system incorporation police officers and other security officers are empowered and critically involved in the center’ s decision-making procedures.
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