The paper “ The Importance of Managing Workforce Diversity” is an affecting example of the literature review on human resources. The importance of managing workforce diversity for today’ s managers is crucial for organizational success. The role of organizational culture in developing an inclusive organization environment that embraces and takes advantage of its diversity cannot be underestimated. I would agree with the statement using the words of the former U. S president, John F. Kennedy. He once stated that “ If we cannot end now our differences, at least we can assist make the world safe for diversity. " With the market for products and services becoming more and more globalized, businesses have to adopt the concept of diversity in their workforce to enable them to serve customers from different cultural backgrounds.
The world's increase in globalization needs more interaction amongst individuals from diverse backgrounds, cultures, and beliefs than before (Barbosa & Cabral-Cardoso 2007, p. 281). Individuals no longer work and live in an inward-looking market; they are currently part of a global market with competition emerging from almost every continent. Just maintaining a diverse employee is no longer sufficient, Kundu (2003, p. 217) argues that, for an organization to succeed in the present challenging economy, it should not just satisfy the demands of a multifaceted market, it should respect diverse cultures, philosophies, and ideas.
Owing to the challenges people sometimes hold in integrating different perspectives in organizational settings, managing a diverse workforce in a place of work is essential (Iverson 2000, p. 36). Organization’ s or group’ s diversity can comprise of diversity across culture, sex, religion, race, and age but can also consist of diversity across personality types and work skills.
All of these diversities can influence group relations and performance. Based on the information discussed above, this essay defines workforce diversity, diversity management and discusses the importance of managing workforce diversity. Some of the significance of diversity management that will be discussed includes organizational culture, ideas, flexibility, innovation, talent attraction, improvement in decision making, and cultural intelligence.
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