Essays on The Influence of Knowledge Management on Organizational Business Processes and Employees Benefits Assignment

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The paper "The Influence of Knowledge Management on Organizational Business Processes and Employees’ Benefits" is an outstanding example of a management assignment. This study has explored the influence of knowledge management on employees’ benefits and organizational business processes’ but knowledge management affects many other areas in an organization. There are other vast areas which are affected by knowledge management since it is crucial for creativity, innovation and generally new product development. Knowledge management has an effect on the corporate culture of an organization. When knowledge management is introduced in an organization, it dictates how things are done in to encourage generation, sharing, storage and dissemination of information (Yang & Chen, 2007).

For the purpose of encouraging these activities, it is important there will be a change in the corporate culture or organizational culture that will promote knowledge management in order to achieve positive results. The behavior of workers and the management has to change to accommodate the implications of the knowledge management system. It is not possible to implement knowledge management without affecting the corporate culture of the organization.

People will have to change the way they share, retrieve, disseminate, and generate knowledge. Managers who are successful pay close attention to factors which are crucial in the maintenance and establishment of a competitive edge of the organization. The corporate culture has to be greatly affected by the knowledge management system. Knowledge management has to impact the organizational culture to encourage members to embrace the importance of knowledge management system. Any implementation of a new strategy has an impact on the organizational culture of the business. Knowledge management is no exception since it affects the organizational culture of the firm.

Development of databases for the storage of information depends on the effectiveness of knowledge management within the organization (Rasli & Maseri, 2008). Further research can also be carried out on the impact of knowledge management on organization performance. Knowledge management has an impact on the business processes hence the organizational performance of the organization. Employee behavior that affects the organizational culture has an impact on organizational performance. Human resource capital is an important ingredient of organization performance. Innovation affects new product development in the organization hence has an effect on customer satisfaction in terms of meeting their needs.

Employee turnover and retention have an impact on knowledge management and vice versa. The impact of knowledge management on human resource management can also be investigated. Impact of knowledge management on human resource determines the future of the organization with regard to retention of a competent and experienced workforce. Technology plays an important part in an organization and knowledge management uses the infrastructure laid down by technology. Technology enhances the implementation of knowledge management system within an organization (Fugate, Stank & Mentzer, 2009).

Organizational business processes’ and employees’ benefit are not the only areas that are affected by knowledge management but there are many other areas that knowledge management has an impact. There is no harm if the impact of knowledge management can be extended further to other areas in an organization.


Becerra-Fernandiz, I., Sabhrwal, R. (2004). Knowledge management challenges, solutions, and technologies, New Jersey: Pearson Education, Inc.

Chen, C. J., & Huang, J. W. (2009) Strategic Human Resource Practices and Innovation Performance—The Mediating Role of Knowledge Management Capacity, Journal of Business Research, 62(1), 104-114.

Fugate, B. S., Stank, T. P., & Mentzer, J. T. (2009) Linking Improved Knowledge Management to Operational and Organizational Performance, Journal of Operations Management, 27(3), 247-264.

Jennex, M. E., (2006). Knowledge Management System Success Factors, the Encyclopedia of Knowledge Management, Idea Group, USA.

Rasli, A. & Maseri, W. (2008), Project Performance Framework: The Role of Knowledge Management and Information Technology Infrastructure, Asia Journal of Business and Accounting, 1(2), 39-64.

Yang, C. & Chen, L.C. (2007) Can knowledge capabilities affect the knowledge sharing behavior? Journal of Information Science, 33(1): 93-107.

Yu, S.H., Kim, Y.G. and Kim, M.Y. (2007) Do we know what really drives KM performance?” Journal of Knowledge Management, 11(6): 39-53.

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