Essays on The Management of IT of FedEx Corporation Case Study

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The paper 'The Management of IT of FedEx Corporation" is a good example of a management case study. The study of FedEx IT development will help to propose metrics that could be used to measure the efficiency of FedEx. This will make it possible for FedEx to reposition, re-strategize and implement the proposed metric measures and improve its tailor-made customer service development programs. Introduction Overview of FedEx FedEx (Centre for Asian Business Cases 2000:3-4) is a 16 billion USD subsidiary of FedEx Corporation that’ s connected to economically potential areas and zones in the world.

She has produced an output potential of 90% of the world's GDP (Centre for Asian Business Cases 2000:4). FedEx Corporation has the potential to provide a 24-48 hour door-to-door service (Centre for Asian Business Cases 2000:4). The company has more than 648 aircraft, more than 60,000 vehicles and approximately 200,000 skilled staff. This makes her a leader in Express transportation (Centre for Asian Business Cases 2000:4). On daily basis, 3.3 million items are delivered to at least 211 countries and in at least more than 45,800 drop-off points in the world (Centre for Asian Business Cases 2000:4). Performance of IT department of FedEx From April 2nd, 2001 FedEx e-Business Tools site continued to provide organizations with information as well as access to a customizable suite for e-Business Tools.

The FedEx Corporation suite includes hardware, software and web-based applications that position organizations to benefit from the global economy. FedEx e-Shipment strategy (Centre for Asian Business Cases 2000:3-4) makes it possible to ship goods timely and efficiently from the manufacturer to the consumer (business to consumer framework or between business to business frameworks).

The COSMOS network (Centre for Asian Business Cases 2000:4) makes it possible for the customers to track the movement of their goods via the use of a barcodes scanning system that generates reports on the current position of the product.  

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Centre for Asian Business Cases. "FedEx Corp.: Structural Transformation through E-Business." paper99/57C (School of Business, The Yniversity of HongKong), 2000: 1-20.

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Lufman, J.N. Managing the Information Technology Resource: Leadership in the Information Age. New Jersey: Pearson Education, 2004.

Lufman, J.N. Managing the Information Technology Resource: Leadership in the Information Age. New Jersey: Pearson Education, 2004.

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