The paper 'Positive and Negative Factors that Influence Organisation Communication' is a perfect example of a Management Case Study. Communication in an organization covers all ways in both official and unofficial through which information is passed over across all the set-up of managers and workers who works in business (Chambers 45). A variety of methods of communication may perhaps be used in passing the official information involving workers and management; time may be wrongly used in passing gossips or anything that entails the organization (Brantley & Miller 131). One of the main challenges for any given organization is to guide these infinite communications to provide and improve client relationships, improve the worker contentment, come up with sharing of knowledge in the entire organization and improve business competitiveness.
There are positive and negative factors that influence communication in an organization. Thus, the aim of this paper is to analyze the positive and negative factors that influence communication in an organization. Positive Factors influencing organization communication People working in team dynamics can have a strong influence on an organization. If people work in small teams under the same organization, they tend to have bonds in friendship, which can have an influence on how the communication flows.
This is obvious in that when the employees are friends they can communicate a lot when they are together (Booher 35). This may be of use in cases like when the manager is permanently sacked out of the office, the group may bring in the transformation. Friendship has its potential in that it creates an atmosphere for people to be in groups resulting in progressing in inspiration and commitment in any given organization (Pye & Jago 78). The protocol of communication is also one of the positive factors influencing communication in an organization.
The sequence can be observed to stand for the hierarchical outline that illustrates firmly official information flow. This means that it should start from the top to bottom or bottom to top that can occur in armed forces and some different business organizations. All channels should be involved in the flow of communication (Adair 23). This supports all the members in an organization to get involved in the process of the decision process.
The structure of communications in an organization will have important pressure on the correctness of decisions, the pace to which the leaders of an organization can be reached, and the fulfillment of the people involved in the organization. The formal canals of communication can also have an influence on communication. A formal canal of communication means communication that is approved and proscribed by managers. Examples of formal canals of communication include information sheets, regular memorandums, reports, and worker meetings (Chambers 78). The formal channels of communication tend to cover a broader distance that helps the organization to expand and grow.
The formal canals of communication have their potential in that it helps the manager get information at a high level. When the organization uses the formal canals of communication such as electronic newspapers and news this has its potential on staff in that they get the information of the organization news and its trend (Pye & Jago 88). When the report concerning the organization is written and organized by the top managers this helps in upholding successful internal communication by offering the comprehensive of the organization's confidence, atmosphere, and communication.
Adair John. Effective Communication: The Most Important Management Skill of All. London: Pan Macmillan.
Arnold Mary. Effective communication techniques for child care. London: Cengage Learning, 2004.
Booher Diana. E-Writing: 21st Century Tools for Effective Communication. London: Simon and Schuster, 2001.
Brantley Clarice & Miller Michele. Effective Communication for Colleges, 11th. London: Cengage Learning, 2007.
Caputo John, Palosaari Jo & Pickering Ken. Effective Communication. New York: Dramatic Lines Publishers, 2003.
Chambers, Harry. Effective communication skills for scientific and technical professionals. London: Perseus, 2001.
Ellis Richard. Communication Skills: Stepladders to Success for the Professional, 2nd Ed. London: Intellect Books, 2009.
Kinicki Angelo & Kreitner Robert. Organizational behaviour: key concepts, skills & best practices. New York: McGraw-Hill/Irwin, 2006.
Pye Jan & Jago Wendy. Effective communication in practice: a handbook for bodywork therapists. London: Elsevier Health Sciences, 1998.