The paper “ Tools and Decision Making for Ongoing Performance Management, and Risk Management in Field Crest Care Center” is an exciting version of the case study on management. Healthcare management is very important since our health and well being are vital in the day to day life of any person. Healthcare organizations are mainly responsible for the welfare of their patients/customers, staff and the community/environment in an effective and responsible manner. For effective management of healthcare organizations, several strategies must be implemented, these strategies should be in line with best practices of performance management.
Organizational performance management deals with effective implementation and delivery of quality health care to patients in need. Healthcare organizations are operated by professionals who are skilled in various disciplines; these professionals usually rely on decisions to implement the objectives and goals of their organizations (McLaughlin, 2006). In this research paper we are going to focus on one organization based in Minnesota known as Field Crest Care Center. This organization was established in 1969 to provide care for the aged people in the community, the center boasts of excellent facilities such as dietary, nursing, laundry, housekeeping, and social services.
The Center is owned by the municipal council of Hayfield in Minnesota. The report will focus on regulations, accreditation requirements, performance standards and processes that are important in the implementation of performance management. Organizational ReviewThe management of a healthcare institution like Field Crest Care Center requires prudent management in accordance with set medical standards of licensure and operation. Field Crest Care Center is a municipally-owned non-profit organization that provides care for the aged in society. The facility employs 80 people who work in different departments such as laundry, dietary, nursing, housekeeping, maintenance, administration, social services, and recreational activities.
The institution has affiliations with the Aging Services of Minnesota and the American Association of Homes and Services for the Aging. Managing an institution like Field Crest Care Center presents many challenges in which most of these challenges have to do with offering quality healthcare (McLaughlin, 2006). Through the practice of prudent management skills, management can make important decisions and undertake these decisions in offering quality healthcare. Field Crest Care Center being a publicly funded organization faces quite a number of challenges including financial constraints, knowledge management and implementation of decisions.
For successful delivery of organizational goals at healthcare facilities such as Field Crest, exposure to risks must be addressed and reduced. The American Society of Healthcare Risk Management has defined various methods of identifying and solving risks associated with running hospitals (Carroll, 2009). Organizational Medical Standards and RequirementsIn the United States, healthcare facilities are licensed by the Department of Health and Human Services using regulatory guidelines provided by the Centers for Medicare & Medicaid Services (CMS).
Field Crest Care Center is located in Minnesota must adhere to regulations in its operations as guided by the Minnesota Department of Health. Non-compliance to regulations and procedures set by the Minnesota Department of Health and CMS usually leads to severe punishments such as the closure of the institution. Sometimes conflict arises as it concerns the implementation of regulations laid down by licensing bodies since some regulations of the CMS conflict with the Minnesota Department of Health and thus creating a quagmire for the institutions (Swayne, 2006).
For instance, Chapter 144A of the Minnesota statutes is used in regulating healthcare facilities in the State, in section 61 of the Minnesota law defines a nursing assistant role which could be different from roles set out in the Public Law adopted by the all the 51 States in the USA. Healthcare facilities like Field Crest Care Center participate in providing care for the patient and therefore they have to be very careful in managing risks that could affect their patients. Risks within a health facility include; injuries to the patient, financial losses or non-compliance of regulatory policies (Carroll, 2009).