Essays on Interpersonal Communication, Negotiation, Conflict Management and Intercultural Communication Literature review

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The paper "Interpersonal Communication, Negotiation, Conflict Management and Intercultural Communication " is an outstanding example of a management literature review. Communication skills form an essential component as a part of everyday business. This means that the ability of a businessperson to exercise food communication skills can be considered as an advantage to his or her overall performance in business. The main objective of this paper is to conduct an extensive literature review on different aspects that define effective communication skills. This will be through deliberation on the following topic areas that are relevant in understanding the relevance of communication skills: interpersonal communication, negotiation, conflict management and intercultural communication. Literature review Interpersonal communication Interpersonal communication according to DeKay (449) is one way through which members of an organization can enhance the relationship among employees.

This means that it is important for different levels of management to possess interpersonal communication skills considering the essence of this skill in the promotion of positive coexistence among employees. DeKay (450) asserts that one way through which an organization can boost the level of interpersonal communication skills among employees in an organization is through training.

This is only realizable in situations where the said employees are willing to be trained on how to relate with one another within the organization. In addition, a consultative engagement can also be used as a platform to ensure that there is high-level interaction between employees. This will facilitate a process where different members of an organization embrace the diversities and differences that characterize their relationships. While agreeing with DeKay, Hynes (466) argues that it is only those organizations that recognize the essence of the relationship among employees that can succeed in their attempt to realize their organizational goals.

This is the view of Hynes (467) is only realizable through numerous attempts to foster and facilitates the emotional wellbeing of employees.

Works cited

Beckers, Astrid M., and Mohammad Z. Bsat. "An Analysis Of Intercultural Business

Communication." Journal Of Business & Behavioral Sciences 26.3 (2014): 143-153. Business Source Complete. Web. 30 Mar. 2015.

DeKay S. Interpersonal Communication in the Workplace: A Largely Unexplored Region.

Business Communication Quarterly [serial online]. December 2012;75(4):449-452. Available from: Business Source Complete, Ipswich, MA. Accessed March 30, 2015.

Iosim, Iasmina. "The Art Of Business Negotiation." Agricultural Management / Lucrari

Stiintifice Seria I, Management Agricol 14.2 (2012): 443-448. Business Source Complete. Web. 30 Mar. 2015.

Hynes, Geraldine E. "Improving Employees’ Interpersonal Communication Competencies: A

Qualitative Study." Business Communication Quarterly 75.4 (2012): 466-475. Business Source Complete. Web. 30 Mar. 2015.

Jiang, James J. "Achieving IT Program Goals With Integrative Conflict Management."

Journal Of Management Information Systems 31.1 (2014): 79-106. Business Source Complete. Web. 30 Mar. 2015.

Kozina, Andrzej W. "Managerial Roles And Functions In Negotiation Process." Business,

Management & Education / Verslas, Vadyba Ir Studijos 12.1 (2014): 94-108. Business Source Complete. Web. 30 Mar. 2015.

Lang, Matthew. "Conflict Management: A Gap In Business Education Curricula." Journal Of

Education For Business 84.4 (2009): 240-245. Business Source Complete. Web. 30 Mar. 2015.

MacDonald, Malcolm N., and John P. O’Regan. "The Ethics Of Intercultural

Communication." Educational Philosophy & Theory 45.10 (2013): 1005-1017. Academic Search Premier. Web. 30 Mar. 2015.

OJO, Olu, and Dupe Adesubomi ABOLADE. "Impact Of Conflict Management On

Employees' Performance In A Public Sector Organisation In Nigeria." Studies In Business & Economics 9.1 (2014): 125-133. Business Source Complete. Web. 30 Mar. 2015.

Rosso, Anne. "The Art Of Negotiation." Collector (0010082X) 80.6 (2015): 30-33. Business

Source Complete. Web. 30 Mar. 2015

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