The paper 'HR Policies and Activities - Torrens Company " is a great example of a management case study. This paper revolves around the Torrens Company that acts as the case study. It seeks to explore the company’ s environment Starting from the opportunities and threats that surround it, to the strategy that it needs to apply in its area of operation and beyond. The human resource policies on matters to do with the job and work design take a central place in the paper. In every case, the paper point at the gaps that the manager needs to be filled if the company have to excel in all these areas Torrens Transit OT The environment for Torrens represents overwhelming opportunities.
There are challenges the firm can still meet successfully. Table 1.0 above illustrates the OT of the company that shows the markets highlighting Torrens opportunities and threats. In addition, building strong relationships with commuters should help thwart competitors. Business Strategy Torrens needs to come up with a business plan set growth and inform employees of its current status as well as its direction.
The focus should be to attain greater-than-anticipated demand for its services. Research has shown that Torrens market increase in the population of elderly and low-income youth would raise the demand for public modes of transportation (Freund & Vine 2010). In turn, Torrens will need to explore the opportunities and at least come up with a five-year plan to increase distribution, offer new services, and win new customers. Torrens Transit Mission and Goals Torrens Transit’ s mission should be to be a leading transport company offering personalized, efficient, and customer expectations of public transport services. Its services should inspire people to use their services more often. In the next five years, Torrens can seek to achieve some financial and non-financial goals Financial Goals On financial objectives or goals, Torrens need to obtain finance to expand transport services capabilities.
This will increase the distribution and introduction of new services to make the services better. The company needs to set a target and work towards an Increase of revenue by at least 40 percent each year. The other thing that is of great importance is to donate at least $15,000 annually to local programs like conservation Nonfinancial goals A number of non-financial goals need to be prioritized.
There is a need to introduce new services- elderly adults’ comfortable buses. This will give Torrens human value and increase its competitiveness. The company still has to consider entering into new geographical markets beyond metropolitan Adelaide in order to capture a wider market. Developing a successful software, the Internet site is paramount to the success of the company. This will serve to maintain strong services with the customers. Of great importance still is that the company needs to adopt a social corporate responsibility by developing a specific program with the aim of helping the community and build its reputation. Situational Analysis -SW Table 2.0 below illustrates SW of the company that shows the markets highlighting Torrens strengths and weaknesses. In just five years, Torrens can build impressive strengths and look forward to new opportunities.
With dedicated directors and managers, the growth of brand-loyal customers, human resource management, and sound financial management can place the company in the right position to grow. Torrens has to guard against service myopia (failure to recognize its business scope) as well as quality slippages.
As the company sets its plans for new services and expanded technology services and HR management, it has to guard against competitors who can take a great share of customers.
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