Contemporary Organizational & H R M StudiesKey problems within the case from an organizational design perspectiveMany organizations have been successful because of the effort and commitment by the human resources department. This is the driving force of the organization and its efficiency determines how far the organization is going to achieve. An organization has to have strategies of meeting their functions and responsibilities since every firm has its own techniques of developing and the main issue for many organizations is how to specialize and function smoothly without interfering with other departments.
Many firms are currently involved in various businesses and the computer and internet has enabled the world to be small place. More and more organizations are working across geographic and cultural boundaries. Most of these companies have customized to the global authenticity in their performance. However, others are still lagging behind in improving the human resource policies, designs, services, and flexibility that sustains globalization. Training2work is not an exceptional since its one those companies striving to meet the international standards of carrying out business operations. This report will therefore, aim to illustrate various issues affecting the company and how they can be improved to meet the qualities desired for the company’s growth and development.
All the human resource departments faces a lot of challenges in the strategic plans of globalization, including developing a global thoughts planned in the HR team, developing practices, which will reliably be used in different positions or offices whereas they sustain the different local cultures and customs, and passing information regular to the corporate culture in the whole organization. Short courses and trainings is an involving exercise and the organization ought to have planned appropriately on how to undertake its operation to meet the desires of her clients.
From the case, training2work has a poor website that cannot support the major functions of a training institution. Despite the fact that the institution has the infrastructures it should expect to get several feedbacks from so many individuals ranging from students, parents, guardians, other organizations, to government officials in charge of education. All these are the shareholders or interested parties who at all times need to get sufficient information about the institution as well as trying to know the mission, vision, and objectives of the organization (Chaston, 1997).
The institution’s website is the first contact individuals will make with the organization and if they are not satisfied at what they get at the website, chances are minimal that they will take an interest of trying to contact the institution physically for more information. The human resources together with the sales managers should therefore work hand in hand and ensure they have something appealing to the clients posted in their website.
These was the main problem facing the organization, since most people just here of the institution verbally and when they try getting other information on what the institution provides, what they only get is a sketch of what they expect from such an institution. The other problem is also the purchase of the new on line tool, Internet Sales Manager (ISM). Although this tool is efficient in providing online information, there need to be a qualified manager who will edit, extract, and add information consistently since the programs keep changing almost on a term basis (Jensen & Meckling, 1995).