The paper "Etihad Airways: Training and Development" is a great example of a business assignment. The task is to interview a person at Etihad Airways with a view of coming up with a report on the training and development activities at the company. The resource person interviewed was John Hopkins, staff in the human resource department at the Head Office. Introduction Training and development involve a group of activities meant to impart skills in the workforces that will enable them to handle what their job requires of them now but also in the years to come (Ruth & Demand, 2013).
The leadership of the United Arab Emirates seeks to make their capital-Abu Dhabi, the link between the East and West and their national carrier-Emirates Airways is integral to that end. The company was started by a decree and a lot of investment put into it; by six months after the royal decree, the company was already operational. That explains why Emirates Airways have received awards such as the ‘ leading airline in the world’ despite the fact that it was only established in 2003.
The company has a staff of more than 8,000 people from over 100 nations. Despite boasting rich Arabian culture, their C. E.O James Hogan is Australian. Apart from the airline industry, the parent company has interests in hospitality and tourism as well (Etihad Airways 2013). The need for Training The complexity of training and development efforts in airlines has a lot to do with the many categories of workers to receive the training- pilots, airport staff, cargo handlers and cabin crew to name a few (IATA 2013). The company targets growth rates of 8.5% growth every year and by 2015 hopes to handle over 8 million passengers annually (Etihad Airways 2013).
The different languages worldwide, different regulations, hospitality practices call for extensive training for the whole team. Human resource works hand in hand with other factors of production and the utility derived from them is directly proportional to the level of guidance accorded.
Airberlin IR – Investor Relations 2013, airberlin IR – Etihad Airways and airberlin - One year strategic partnership anniversary, viewed 4th May 2013 from http://ir.airberlin.com/en/ir/Etihad-AB/Etihad-Airways-and-airberlin---One-year- strategic-partnership-anniversary
Etihad Airways 2013, National Airline of United Arab Emirates Corporate profile, viewed 4th May 2013 from http://www.etihad.com/en-ke/about-us/corporate-profile/
IATA 2013, IATA Training and Development Institute (ITDI)-Aviation Training, Viewed 4th May 2013 from http://www.iata.org/training/Pages/index.aspx
Ruth, M & Demand, M 2013, Importnace of Training and Development Department in HR, viewed 4th May 2013 from http://yourbusiness.azcentral.com/importance- training- development-department-hr-1622.html
York, K 2010, Applied human resource management: strategic issues and experiential exercises. Los Angeles, Sage