Managerial Control Techniques - Coursework Example

Managerial Control Techniques Name Lecturer Course Date Institution Table of Contents Introduction--------------------------------------------------------------------------3 Standardization of Work Processes-----------------------------------------------3-4 Standardization of Work Processes Benefits------------------------------------5 Standardization of Output----------------------------------------------------------5 Advantages of Standardization Output------------------------------------------6 Conclusion---------------------------------------------------------------------------6-7 References----------------------------------------------------------------------------8 1. Introduction Rosemann & Vom (2015, 105-122) recognize that standardization of work Process is an implementation and collection of the best practices. Standardized work is one of the least used tools but one of the most potent. The establishment of standardized work depends on the collection and recording of data on a few forms. Some of its users are such as operators, engineers, and supervisors who design the process to make improvements in their work (Chiou, & Droge, 2015, 129-144). Standardization of output is obtaining coordination by clarification and communication of expected results. Standardization of production is a method with close relationships to Drucker’s Management by Objectives. 2. Standardization of work processes According to (Chiou, & Droge, 2015, 129-144), standardization of work processes are suggested, overseen and approved by supervisors and managers, but the staff members who perform the duties are the major developers. The purpose of standardization of work processes is to ensure employee safety and quality at the place of work (Kettenbohrer, Eckhardt & Beimborn, 2015, 542-556). Examples of organizations that use this method are such as Health Care Units, Engineering companies, Production companies, the Hotel and Restaurant industry among others. The routines of standardized work should have a baseline that reflects on the agreed upon or suggested best practices of the work group (Reddicharla & David, 2015, 122-130). For achievement of results set by the users, the standardized work has to be frequently updated via training, practice and work instruction documents. If there are any ideas for improvement of productivity, quality, and safety, they are shared across multiple shifts. Standardized work incorporates what is needed to begin and end the state of the process (Kettenbohrer, Eckhardt & Beimborn, 2015, 542-556). It includes the required amount of raw materials and the competent levels replenishment as well as the knowledge of retrieving the finished products from the cells at work and their positioning for optimal flow. Standardized work processes differ in organizations depending on the produce, or the services offered. The process is not the actual goal of an organization, but the optimized quality, safety and productivity are the goals desired to be achieved. It is merely a tool that ensures the desired goals achievement (Chiou, & Droge, 2015, 129-144). The creation of the process has the basis of the customer’s requirements created by the supervisors and the management including the users. Creation is done by users because they understand the process better, and they also have full knowledge of what to buy into the process of standardization (Reddicharla & David, 2015, 122-130). It is very normal to face disputes over the required improvements because the users have different ideas which cannot be all incorporated. As more technological advancements take place, the process is expected to change to be able to identify and accommodate the new opportunities for development (Kettenbohrer, Eckhardt & Beimborn, 2015, 542-556). Rosemann & Vom (2015, 105-122) recognize that the process of standardized work consists of three elements which include, tact time which is the production rate that must be in line with the process to meet the demand for customers. The second is the precise work sequence in which tasks operate within the tact time. Finally, the standard inventories which include machine units that are required to keep the process running smoothly. 2.1. Standardization of work processes Benefits Some of the advantages of the application include empowerment and involvement of employee, work process stability, improved consistent quality, increase work safety improved cost management and the availability of the staff training tool (Rosemann & Vom, 2015, 105-122). It also includes reduction of variations among staff members, elimination or reduction of errors and mistakes and visual management as the supervisors and managers see the challenges of the processes (Ozsomer, Bodur & Cavusgil, 2015, 186-187). 3. Standardization of Output According to (Rosemann & Vom, 2015, 105-122), standardization of production is for purposes of producing the desired products of an organization. It relies on the process of standardization of work processes. In achieving the goals of standardized work processes which include safety for employees in employment, optimized quality, and productivity, an organization is most likely to produce the regulated output as desired. Standardization of production is a process that ensures that all the products or services in production are available with the quality specifications which include quantity, color, the brand image, package among others (Ozsomer, Bodur & Cavusgil, 2015, 186-187). The process of work standardization is what determines the end results of achieving the regulated output. The management is responsible for standardization of production but with considerations of the customer’s preferences and demand. Standardization of output practice is in both manufacturing and service industries. The industries are such as the Health Care Systems, Hotel, and Restaurants among others (Rosemann & Vom, 2015, 105-122). Organization’s success depends on the quality of their services and products which also rely on the outcomes of standardization output process. The market is affected by the internal standards of the outputs of an organization as the internal standards influence the external market of a team. 3.1. Advantages of Standardization of Output Some of the benefits from standardization of production are that it increases the market potential of organizations since most countries show the standardization interests. Regarding branding of the company, there is a factor which is additional. Suppliers get to value the company’s products more because of investing in innovation of processes and outputs (Rosemann & Vom, 2015, 105-122). Companies become competitive, and this is how their public relations with the external market and the public develops. Organizations with successful results from the standardization of output practices enjoy very high-profit margins by high sales achievements. The practices have led many organizations to grow internationally, and the local agencies have been able to expand themselves regarding the number of outlets or branches in the country. More investors prefer to invest in companies with good reputations of processes and output standardization (Ozsomer, Bodur & Cavusgil, 2015, 186-187). 4. Conclusion Implementation and collection of the best practices are standardization of work processes by identity. Some of its users are such as operators, engineers, and supervisors who design the process to make improvements in their work. Standardization of output is obtaining coordination by clarification and communication of expected results. The staff members who perform the duties in an organization are the primary developers of standardization work processes. Examples of organizations that use the two methods are such as Health Care Units, Engineering companies, Production companies, the Hotel and Restaurant industry among others. For achievement of results set by the users, the standardized work has to be frequently updated via training, practice and work instruction documents. Standardized work processes differ in organizations depending on the produce, or the services offered. It is very normal to face disputes over the required improvements in the process. Advantages of the application include empowerment and involvement of employee, work process stability, improved consistent quality, increase job safety, improved cost management and the availability of the staff training tool. The purpose of output standardization is achieving the desired products of an organization. It relies on the process of standardization of work processes. These two practices have led many organizations to grow internationally by expanding their demand and good reputation both internally by the staff members and externally in the market sector including the public. References Chiou, J. S., & Droge, C. (2015). The Effects of Standardization and Trust on Franchisee's Performance and Satisfaction: A Study on Franchise Systems in the Growth Stage. Journal of Small Business Management, 53(1), 129-144. Kettenbohrer, J., Eckhardt, A., & Beimborn, D. (2015). A Theoretical Perspective on Meaningfulness of Work and the Success of Business Process Standardization Initiatives. In Wirtschaftsinformatik (pp. 542-556). Ozsomer, A., Bodur, M., & Cavusgil, S. T. (2015). Marketing Standardization by Multinationals in an Emerging Market. In Proceedings of the 1990 Academy of Marketing Science (AMS) Annual Conference (pp. 186-187). Texas: Springer International Publishing. Reddicharla, N., & David, R. M. (2015, November). Standardization of Asset Modelling and Real Time Production Optimization Solution across ADCO Assets and It's Challenges & Benefits. In Abu Dhabi International Petroleum Exhibition and Conference. Society of Petroleum Engineers, (pp. 122-130). Rosemann, M., & vom Brocke, J. (2015). The six core elements of business process management. In Handbook on Business Process Management 1(pp. 105-122). Springer Berlin Heidelberg. Read More