The paper 'Knowledge Management and School of Business Information Technology' is a perfect example of a Management Case Study. Knowledge management in the Toyota Australia manufacturing department is one of the key aspects that could drive it to realize its objectives. The departmental knowledge is stored in various and numerous ways, which includes human minds, documents, reports, manuals, and notes. To have an effective knowledge management strategy, it could be quite necessary for Toyota Motors to apply effective approaches and methodologies. The strategy is suggested based on the strategic gap and knowledge gap existing in the department.
Based on the bottom-up approach KM approach and the data collected, there is a significant gap in the two aspects. These gaps are categorized in terms of cultural, operational, and technological infrastructure. Effective KM could be implemented by eliminating the gaps. Knowledge is currently considered as a precious property while Knowledge Management practiced and applied widely by many organizations. It is applied as one of the most promising ways to achieve organizational success in this informational age (McElroy, 2003). Having realized the significance of knowledge as an intellectual asset, the manufacturing department of Toyota Motor Company has considered KM as one of the most significant prerequisites, which will turn the company into a successful vehicle manufacturer, in the motor industry worldwide.
In this case, the mission of the department is to apply the practices of knowledge management, as a mechanism for improving the quality and quantity they manufacture. This is particularly significant in conjunction with a large investment in technology. According to Toyota Motor Corporation Australia Limited (2015). There are several manufacturing practices being carried out in the manufacturing department, where knowledge development and dissemination plays a significant role as a source of value creation. According to McElroy (2003), departmental knowledge is stored in various and numerous ways, which includes human minds, documents, reports, manuals, and notes.
For the success and improvement of the Toyota manufacturing department, this knowledge has to be shared among the various stakeholders in the Department, through various communication channels. These communication channels include training programs, seminars, conferences, and forums.
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