The paper "Ningbo Virtual Elder Care Service" is a perfect example of a business case study. Offer specialized interfaces for the elderly: home care sites require specialized interfaces for elderly patients who have not familiarized themselves with the use of computers. This will make the use of the system easy and pleasant and thus, make the Ningbo Virtual Elder Care Service infrastructure comfortable for the elderly. Provide virtual community support: the system will support and allow for the development and operation of services intended for the elderly persons in the community. The specific virtual management functionalities of the system will be offered within the service development environment. Facilitate access to web services: the system will allow the users to remotely access different care services via the web browser.
This type of functionality is key because it makes it possible for the relatives of the elderly to access the system’ s network from their different locations or from the workplace. Vertical Services Monitoring living status: this functionality is an advancement to the traditional alarm systems and thus, it allows semi-automatic supervision and bilateral interactions as well as the collection of extra information when assistance is requested or needed.
It focuses on improving the quality of life for the elderly and creating peace of mind for the relatives. Schedule reminder: daily activities associated with the elderly’ s welfare has to be scheduled to ensure that the elderly have a high quality of life. It reminds the elderly of the different activities they are supposed to engage in including medication, appointments and exercise guidance. Timebank: the services create an opportunity for a collaborative community re-enforcement whereby, people gather and help one another.
It also promotes the concept of the elderly remaining active. Entertainment: the system is designed so that the elderly do not feel isolated and are provided with entertaining applications that can improve they're well- being. This will contribute to the improvement of the elderly’ s social life and active aging. (Camarinha-Matos & Afsarmanesh 2004). PRODUCT BACKLOG FOR THE SYSTEM As A/ An I Want To… So That … Supervisor Supervise local and remote tasks including data, health conditions and alarms I can effectively collect sensorial data, monitor health conditions and supervise alarm notifications Intelligence Officer Schedule tasks for the employees and organize activities I can assist in the development of agenda and in the organization of various activities including leisure activities (Camarinha-Matos & Afsarmanesh 2002) Moderator Integrate the necessary data to be distributed across the network Message-based integration can be used to improve data communication across the system as guided by a standardized structure Virtually- federated integration can be used to ensure that the data of the elderly clients remain in the data storage and the information is well tracked throughout the network. Physically federated integration can be used to provide a separate data storage as a mediator database that publishes information as required and on a regular basis – defined by the functions in the system as activated by the user or as defined by a specified time frame (Camarinha-Matos & Afsarmanesh 2002). Figure 1: System’ s Product Backlog BUSINESS IMPACT OF THE SYSTEM Figure 2: System’ s Integration The system will have significant business impacts on Ningbo.
First, the system specifies the rights and duties of all parties involved. The elderly for example will be able to subscribe to the organization’ s services as provided in the system of the care organization. This will improve business because more clients will choose the system because it is effective.
Since the system will have monitoring sensors at the home of the elderly client and the home appliance will be marked by intelligent integration, the information will be connected via a computer network to enhance communication between the involved parties. In addition, the intelligent software agents (mobile and stationary) will be used in performing a wide range of services such as reminding actions, integrating data collection, engaging in assistance missions and monitoring the status of the clients as shown in Figure 2 above.
At the same time, since the software agents delivered from a central node (the care centre) to the other nodes including different homes, the parties will be able to adapt themselves to the local environment and resources that are available at each node (Camarinha-Matos & Afsarmanesh 2002).
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