The paper “ Total Quality Management in Manufacturing and Service Organizations” is a comprehensive example of the literature review on management. The process of management always involves planning, organizing, leading, and controlling activities. It does not consist of a single act. Management in general is cyclical and repetitive. It involves a linear process on which it has a start and an end and it always considers the planning, organizing, leading, and controlling functions within the project duration. More so, management is a complex process whereby all resources within an organization are to be effectively utilized through proper planning, organizing, leading, and controlling in order to achieve organizational goals.
It is for this reason that the importance of highlighting the total quality management in accompany, more particularly in a manufacturing and service-oriented organization, becomes necessary. Related LiteratureOrganizational StructureThe employees are one of the biggest weapons in the company. They are the workers who ensure that the company is working right on target and the customers are satisfied with what the company is offering. This is the very reason why the organization sees to it that all the staff are equipped with the right armament to keep them competitive and effective in their respective responsibilities. The firm’ s organizational structure reflects how people or employees interact with each other, how communication flows in and out of the company, and how power relationships are defined between the management and the workers.
It is by this reason why an organizational analysis is considered as the value-based choices made by the company (Wernerfelt, 1995). Needless to say, the organizational structure tells exactly how the jobs and responsibilities in the firm are formally divided; how different value orientations of organizations influence structure; and what is the importance of achieving high levels of production and efficiency by using formal procedures, centralized authority, direct supervision, and specialized labor (Wernerfelt, 1995). Some of the most important facets of organizational analysis are the ability to highlight (Wernerfelt, 1995):
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