The paper "Effective Communication Process in Companies" is a perfect example of management coursework. Contemporary dynamism in organizations calls for even multifaceted approaches in its successful operations. Some of the skills and competencies that need restructuring including but not limited to dialogue, communication, conflict resolution and motivation. Conversely, managing and leading an organization energizes individuals to work as a group so as to meet organizational goals. Based on the above statement, this assessment critically assesses two skills and competencies and how effective they are within the context of contemporary organization. The identified competency and skill are communication and motivating others. Communication Beginning the argument from communication, research such as Antonakis et al.
(2012) try to bring the aspect of charisma as an effective tool for communication in an organization. Their position is that communication through charisma is core functions of controlling, leading, organizing and coordinating in an organization peg on communication as a means of ensuring that all the departments closely monitor their progress as is envisioned on the fore-set goals and objectives. To understand the aspect of communication within the realm of organization understanding management is necessary.
Balkin and Robert (2008) define the term as a process of planning, leading, organizing, and controlling an organization’ s resources to meet objectives and goals. This is where a position held by Rodgers and Roethlisberger (1991) becomes essential. While they insist on understanding and listening, communication touches on resources in an organization---raw materials, machinery, and people. For such resources to be mobilised successfully in an organisation, communication is one of the inevitable management skill that is mandatory for such mobilization to be a success. Poor communication skills lead to poor planning, lack of control and disorganization at different levels and departments in an organization. Communication is the process of exchanging ideas, thoughts and feelings between the two or more parties.
This is the reason why Byham (as cited in Donald, 2011) introduces networking as an agent of communication. That is, it is the keystone for every organization to creating a working environment. Human relations can only be built to steer the organisation forward if there is effective communication. However, as also noted by Byham (as cited in Donald, 2011), effective communication cannot only be used to ensure good human relations but also the successful running of the business.
When Rodgers and Roethlisberger (1991) say, “ How dumb can a guy be” (p. 100) then communication in an organization brings measurable success in terms of the manner in which different organs and departments. The result of poor communication in an organization manifests itself in disharmony and conflicts among the employees’ hence poor coordination and organization of the activities (Atkinson, 2004). Effective communication is useful at various levels and for various reasons and aspects of an organisation.
Taking a case study of Microsoft report of 2003 communication is effective in motivating and boosting the employees’ morale at work (Atkinson, 2004). Instances of inappropriate communication between managers and the employees or among the employees themselves may cause conflicts and consequently low morale at work. Success in an organization requires managers to clarify to employees what they need to do, how well they are progressing and the inputs that they need to add for better performance (Berlo, 1994). In this scenario, there is a need to employ the use of written communication to outline to the employees how to integrate the organisation's objectives and their personal objectives.
Well informed persons have a better attitude in comparison to less informed persons. Different forms of communication like the journals and meetings allow the employees a chance to form different attitudes that can be of importance in pushing the organizational goals forward.