The paper "Airport Manager: Behavioural Criteria and an Interview Package" is a great example of a report on human resources. The incumbent requires interpersonal skills as well as developed oral and written communication. The incumbent also needs the ability to consider and respond to the feelings, capabilities and needs of different people in various situations. Has the ability to make convincing and clear oral presentations, effective listening and clarification of information as needed. Has the ability to express ideas and facts in writing in an organised, clear and convincing manner. The demonstration of strong skills in communication and coordinating with others is important in every managerial position (Sackett & Lievens, 2008).
The behaviours that will need assessment include style of communication both the strength of oral communication and written style which include treating individuals and groups with respect, facilitating the open exchange of ideas. 1.2 Team building and partneringThe incumbent requires inspiring, guiding and motivating of individuals and groups towards the accomplishment of goals. To develop as well as sustain cooperative relationships in the workplace with customers and employees, foster team spirit, commitment and trust.
Has the ability to develop leadership in others through guiding, coaching, rewarding as well as mentoring. Has the ability to create and sustain the organisational culture that allows for high performance, shows a commitment of serving the public and influencing others towards the accomplishment of the mission. Has the ability to build and network alliances, collaborate and finding a common ground with stakeholders. The behaviour indicators include a demonstration of commitment to quality service of the public through actions and statements, development of networks with individuals and groups, empowering others, motivating and inspiring employees, building open communication and trust as well as creating an environment that encourages cooperation (Carlopio, Andrewartha & Armstrong, 2005).
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