Skills for Human Resource Management - Essay Example

SKILLS FОR НUMАN RЕSОURСЕ МАNАGЕMЕNT РОRTFОLIО ОF RЕFLЕСTIVЕ LЕАRNING STАTЕMЕNTS University Student Id Course Date Human Resources Portfolio Reflective Statements Human resources management is crucial to the success of any organization considering the increased rate of competition that has been taking place. I have acquired the necessary skills that can help me in improving the performance of an organization through managing human resources to achieve the set goals. In this assignment in will be reflecting on my capabilities as a human resources practitioner where I will also identify the areas that I need to improve in the future. Teamwork skills and Interpersonal skills Interpersonal skills are crucial in the process of building relationships in an organization. The employees who have the necessary interpersonal skills can be in a position to improve the way they interact hence providing a good working environment for each other. As a human resources practitioner, I consider providing a good working environment as critical in the process of improving the relations among the employees. The interpersonal skills are also important in helping in the management of conflicts in organizations (Chew and Chan, 2008). Teamwork can be improved in an organization that has employees who can interact with each other properly. In this course, I have been involved in a team comprising of ten members where I realized for ensuring good relations among the group members in the process of achieving efficiency and effectiveness. I developed the necessary teamwork skills that I can use in my future workplace as a human resources practitioner. I have realized the benefits of making sure that I share ideas with the team members as it is through the exchange of information that the team members can be encouraged to provide their ideas. As a human resources practitioner, I have realized the benefits of making sure that I listen to the team members. Listening to the opinions provided by the team members can be crucial in making sure that I obtain the necessary information from the team members. However, being orderly in a team discussion is important in the process of improving the sharing of information. Interpersonal skills are crucial in ensuring an effective team. This is because the effectiveness of a team is determined by the communication and interactions between the team members. The interpersonal skills are important in the process of making sure that there is the communication necessary for sharing ideas with the team. I have realized the value given to the interpersonal skills by employers as they highly consider the ability of the employees to interact with another well. This is an indication that interpersonal skills are crucial to improving organizational performance and employee productivity. I have the necessary interpersonal skills that can help me in the process of sharing ideas with the team members. However, I need to improve on managing emotions during team discussions. I tend to be annoyed fast by the team members who oppose my ideas. I need to realize that team discussion is all about providing the rationale and support of the opinions provided hence no need to be emotional. Being emotional can negatively affect the effectiveness of a team as the team members are expected to engage in fruitful discussions that cannot be achieved through being emotional. My classmates have played a major role in the process of improving my interpersonal skills as they have made me improve my ways of interacting with the other students. I have been exposed to different situations that require me to ensure I communicate with the others. My classmates provided a good environment for me to improve my interaction skills where I have developed my interpersonal skills. For instance, in the last team, I managed to ensure that I relate with the team members better where I was actively participating in the team activities. My team members inspired me in many occasions hence helping me develop my teamwork and interpersonal skills. Teamwork and interpersonal skills: I consider interpersonal skills to be important in the process of building an effective team. It is through the interpersonal skills that the team members can be in a position to develop the appropriate relationship that can build teams. I value the sharing of ideas in a team where the team members can be in a position to share their opinions. I have effective interpersonal skills and teamwork skills. I have developed my interpersonal skills through the increased interactions with my classmates. Through workshops, I have learnt the need for being open minded when working in a team. Being open helps in sharing ideas with the other team members hence helping in improving discussions in a team. Besides, I learned the need for establishing good relations with the other team members with the aim of ensuring effectiveness of a team. The areas that I need to improve is learning to be patience during discussions. I usually find myself interrupting a discussion hence I need to improve to achieve improvement. I need to improve my team leadership skills, hence I will enroll for a leadership course. I will take this course to improve my leadership abilities. Through taking the team leadership course, I will learn the best ways of engaging the team members in making decisions where I will use this skill in managing change. Negotiation Negotiation is an effort made to arrive at an agreement from two sides commonly in workplaces where two parties want their solutions to be considered the prime. What I think negotiation requires is cooperate understanding and preparing well as far as an opponent and other party positions are concerned. I consider being precise, polite and positive attitude can decrease the hardness of the opponents. Some attitudes are portrayed to opponents to win their ability to listen. The attitudes; honesty, keeping calm, openness and portraying respect to opponents. In the course, I realized that after giving negotiation a trial, the practice can help to solve conflicts in organizations. The involved parties need to mutually understand each other without a compromise and incorporating respectful and kind body languages. I consider language, understanding and voice variation to play a very significant role in negotiation since they influence communication positively. Being assertive in stating position is very crucial in negotiation. Another aspect of negotiation that needs to be considered before engaging in one is preparing adequately. This helps comprehend the business background and where to start, what to expect and where to finish. In negotiation preparation other parties issues, arguments and concerned to bring about mutual benefits for the mutual discussion. Constructive and healthy inputs from the two parties hence mutually worthy solutions. Through experience, I realized that elements of differentiating where to start and end a negotiation. Procedural negotiation gives the two parties an insight of what need to be expected after a negotiation. However, clarity and honesty in communication through the negotiation facilitates healthy negotiation. I have been engaged in negotiations many times where I realized that to ensure effectiveness when negotiating is important to maintain a positive attitude. I consider having convincing power as crucial in the process of making sure that the negotiations are successful. I consider myself effective in the process of engaging in fruitful negotiations. I am effective because I usually prepare my negotiations in logic manner and I have the necessary convincing power. In this workshop I have learnt that negation is about coming up with the most appropriate outcome. I learnt that the decision reached by the parties engaged in negotiation need to be mutually acceptable. I learned that being honest and clear is important in ensuring effective and successful negotiations. I need to develop my listening skills during negotiations. It is through developing my listening skills that I can develop the necessary skills that can make me improve my negotiation abilities in the future. I consider myself as an effective decision maker. Decision making entails developing the necessary ideas that can help in addressing issues. I am effective in decision making as in the past I have been involved in different situations that I have made decisions that have proved to be appropriate to address the issues at hand. The workshop made me realize the need to develop alternative decisions from where the best decision can be selected. Developing alternatives helps in making sure that the decisions made are in a position to achieve the set objective. However, I need to improve my relations in the process of coming up with the most appropriate decision outcome. Interviewing I realized that Preparation and teamwork of interviewers are very critical for an interview to be successful. Clarifications need to be made on who to take the first opportunity to of interview not to bring confusion. Prior preparation and obtaining the subject matter, aims, reasons and expectations of the panel all through and after the interview. Interview need to be planned to get the right information. Content or subject matter need to be shared well amongst the panelist to obtain the set expectations of the interview. However, preparation of interview needs to highlight the questions to be asked and broadly the structure of the interview. Every panelist’s role needs to be specified and made equally significant to enhance moderation of the interview. I learned that talking and listening need to be done by interviewee and interviewer respectively. Also, in it has to be noted that the interviewer is the one probes an exercise and listening to obtain the best information from the interviewee. The biased interview can be as a result of interviewer jumping into conclusions and having words in the mouth of the interviewee. The leader of an interview needs to coordinate every activity taking place in an interview to enhance order in posing questions and listening interviewees answers. I realized that panelists need to familiarize themselves with content and probing techniques to avoid ambiguity in question asking. I have experience in the recruitment process. I have been engaged in various occasions recruiting and selecting employees where I realized the importance of following the job description and specifications. Proper screening of the candidates is important in making sure that the best candidates are selected. I think I am effective in recruiting and selecting process as I have been engaged in the process severally. I can be in a position to select the best candidate through considering the experience and the relevant expertise. Through attending workshops, I learnt the benefits of ensuring proper profiling of jobs. I realized the need to make sure that the right recruiting and selecting process of followed in an organization. I need to improve my skills in assessing the personality of candidates as it is important in ensuring good relations with other workers. I have realized the need for developing the necessary interpersonal skills in the process of recruiting and selecting. The interpersonal skills can improve the interrogation of the candidates hence helping in ensuring that the best candidate is selected. I consider myself effective as I have the necessary interpersonal relations to ensure proper engagement of the candidates. I learnt the need to ensure proper environment is provided to the candidates during an interview. Candidate capabilities can best be realized by exposing them to the necessary environment that does not intimidate them. The area that I need to improve is establishing relations with candidates to ensure they are free to explain themselves. Through experience, I have acquired the necessary experience in interviewing as I have been exposed in different interviews. I know interview is primary aimed at selecting the best candidate that can help an organization in achieving its set objectives. I am effective in interviewing based in my experience. For instance, I can be in a position to pick the best candidate based on his or her competencies. In the workshops I learnt the benefits of presentation during the interviews. The way a candidate presents himself or herself plays a crucial role in determining the success. I need to improve on my preparation for interviews. To improving my interviewing skills in the feature I will ensure I learn more on how to prepare for an interview. Recruitment and Selection Selection and recruitment processes require priorities because they determine the worthiness of an organization to have the best person at each level. In recruitment process equal opportunities to all candidates need to be given not based on religion, gender and nationality. I learned that the recruitment process possesses several stages; being clear on what kind of candidate needed and also defining the roles, personal profile, job description, and analysis. Making clear the salary, objection, and responsibilities to help employees start job quickly. Also, letting the potential candidates be aware of the recruitment. This can be done either done internally or externally. Selection is the second last stage picking of the right person is done after assessment or meeting technologies. In this workshop, I learned appointment making and checking everything is done and place to their respective positions. The process of recruitment and selection may save cost and time for the organization if candidates recruited need no training. In the process of improving my recruitment and selection skills, I have attended recruitment workshops to enhance my recruitment capabilities. I learned the need for considering employee competencies where I will the skills to ensure I recruit the best candidate in my organization. Managing Change and Redundancies In the process of coping with changes in management and economic environment shareholders decisions and new policies play a very significant role. I learned that redundancies need to be well addressed to reduce conflict between outgoing employees and the organization’s management. To reduce disputes between employees and the management an understanding of the changes need to be created to enhance equity and fairness (Kehoe and Wright, 2013). Employees need to be helped accept redundancies and changes to reduce disputes and misunderstanding. I realized that in the process of reducing conflict caused by changes and redundancies and organization management may adopt, considering early retirement to those who volunteer and hold on recruitment for a period. Also, the management needs to be aware of the law and policies that help address disagreements. This process of managing redundancies and changes in an organization possess a wave of demotivation and mistrust. In an attempt to counter the wave, communication plays a significant role which can be made public or internally in an organization. I have realized that redundancies are caused because of changes in an industry. I therefore consider managing change as the most appropriate strategy in the process of redundancies. Redundancies have negative impact on the performance of any organization hence the need to make sure they are proper managed. I am effective in managing change as I have been exposed to different situations managing change. In the workshops I have attended, I learned that redundancy is related to failure of organizations to constantly improve the skills of the employees. I realized that understanding the changes in the industry is important in avoiding redundancy. Area of improvement is improving my ability to assess the changes taking place in order to take the necessary initiatives to keep pace with the change. I have taken a course in computer packages to help improve my computer skills as they are necessary in the management of change. This because of the increasing technological advancements taking place in the industry. Problem solving As a human resources practitioner problem-solving abilities are crucial in the process of developing a healthy working environment for the employees. I have been exposed to different decision making situations to solve various problems that have shaped decision-making skills. Based on my experiences in decision making I think I have the necessary decision-making skills that are necessary for ensuring improvement in the organizational performance. Therefore, I consider myself as an effective problem solver based on the fact that I have been exposed to different problem-solving situations that have enabled me to develop the appropriate problem-solving skills. I have the abilities to look at a problem in different viewpoints to obtain the best solution making me an effective problem solver. I have learned the tactics that I can apply in the process of improving my problem-solving skills. For instance, I realized the benefits of making sure that I engage other people through giving them the necessary time to explain themselves as I listen. As a result, through improved listening, I can be in a better position to make good decisions that can help in solving the problem (Chen and Huang, 2009). The areas that I need to improve include learning how to manage my emotions. I am very emotional in the process of making decisions aimed at addressing problem hence I need to manage emotions to improve my problem-solving skills. References Chen, C.J. and Huang, J.W., 2009. Strategic human resource practices and innovation performance—The mediating role of knowledge management capacity. Journal of business research, 62(1), pp.104-114. Chew, J. and Chan, C.C., 2008. Human resource practices, organizational commitment and intention to stay. International journal of manpower, 29(6), pp.503-522. Kehoe, R.R. and Wright, P.M., 2013. The impact of high-performance human resource practices on employees’ attitudes and behaviors. Journal of management, 39(2), pp.366-391. Appendix Skills development card Activity Identify the skills used in each activity. How effective are you at the present in demonstrating these skills . Comment on what you have learnt in this workshop in relation to your skill development and identity what you need to do to develop these skills further Strategy presentation Teamwork and interpersonal skills: I consider interpersonal skills to be important in the process of building an effective team. It is through the interpersonal skills that the team members can be in a position to develop the appropriate relationship that can build teams. I value the sharing of ideas in a team where the team members can be in a position to share their opinions. I have effective interpersonal skills and teamwork skills. I have developed my interpersonal skills through the increased interactions with my classmates. Interpersonal skills: in this workshop I have learnt the need for being open minded when working in a team. Being open helps in sharing ideas with the other team members hence helping in improving discussions in a team. Besides, I learned the need for establishing good relations with the other team members with the aim of ensuring effectiveness of a team. The areas that I need to improve is learning to be patience during discussions. I usually find myself interrupting a discussion hence I need to improve to achieve improvement. Negotiation exercise Negotiations: I have been engaged in negotiations many times where I realized that to ensure effectiveness when negotiating is important to maintain a positive attitude. I consider having convincing power as crucial in the process of making sure that the negotiations are successful. I consider myself effective in the process of engaging in fruitful negotiations. I am effective because I usually prepare my negotiations in logic manner and I have the necessary convincing power. Effective decision making: I consider myself as an effective decision maker. Decision making entails developing the necessary ideas that can help in addressing issues. I am effective in decision making as in the past I have been involved in different situations that I have made decisions that have proved to be appropriate to address the issues at hand. Negotiation: in this workshop I have learnt that negation is about coming up with the most appropriate outcome. I learnt that the decision reached by the parties engaged in negotiation need to be mutually acceptable. I learned that being honest and clear is important in ensuring effective and successful negotiations. I need to develop my listening skills during negotiations. It is through developing my listening skills that I can develop the necessary skills that can make me improve my negotiation abilities in the future. Effective decision making: the workshop made me realize the need to develop alternative decisions from where the best decision can be selected. Developing alternatives helps in making sure that the decisions made are in a position to achieve the set objective. However, I need to improve my relations in the process of coming up with the most appropriate decision outcome. Presentation of employee specifications and interview questions Recruiting and selecting: I have experience in the recruitment process. I have been engaged in various occasions recruiting and selecting employees where I realized the importance of following the job description and specifications. Proper screening of the candidates is important in making sure that the best candidates are selected. I think I am effective in recruiting and selecting process as I have been engaged in the process severally. I can be in a position to select the best candidate through considering the experience and the relevant expertise. Interpersonal skills: I have realized the need for developing the necessary interpersonal skills in the process of recruiting and selecting. The interpersonal skills can improve the interrogation of the candidates hence helping in ensuring that the best candidate is selected. I consider myself effective as I have the necessary interpersonal relations to ensure proper engagement of the candidates. Recruitment and selection: in the workshop I learnt the benefits of ensuring proper profiling of jobs. I realized the need to make sure that the right recruiting and selecting process of followed in an organization. I need to improve my skills in assessing the personality of candidates as it is important in ensuring good relations with other workers. Interpersonal skills: I learnt the need to ensure proper environment is provided to the candidates during an interview. Candidate capabilities can best be realized by exposing them to the necessary environment that does not intimidate them. The area that I need to improve is establishing relations with candidates to ensure they are free to explain themselves. interviewing exercise Interviewing skills: I have acquired the necessary experience in interviewing as I have been exposed in different interviews. I know interview is primary aimed at selecting the best candidate that can help an organization in achieving its set objectives. I am effective in interviewing based in my experience. For instance, I can be in a position to pick the best candidate based on his or her competencies. Interviewing: in this workshop I learnt the benefits of presentation during the interviews. The way a candidate presents himself or herself plays a crucial role in determining the success. I need to improve on my preparation for interviews. To improving my interviewing skills in the feature I will ensure I learn more on how to prepare for an interview. redundancy presentation Managing change: I have realized that redundancies are caused because of changes in an industry. I therefore consider managing change as the most appropriate strategy in the process of redundancies. Redundancies have negative impact on the performance of any organization hence the need to make sure they are proper managed. I am effective in managing change as I have been exposed to different situations managing change. Managing change: In the workshop I learnt that redundancy is related to failure of organizations to constantly improve the skills of the employees. I realized that understanding the changes in the industry is important in avoiding redundancy. Area of improvement is improving my ability to assess the changes taking place in order to take the necessary initiatives to keep pace with the change. Development plan What I did Why What I learned How to use this Leadership course To improve my leadership abilities I learned the need to engage employees in making decisions I will use this skill in managing change. Recruitment and selection workshop To enhance my recruitment capabilities I learned the need for considering employee competencies I will use to ensure I recruit the best candidate Computer course To improve my computer skills The benefits of using technology in managing human resources I will use this skill in designing compensation packages that is competitive. Read More