Travel-Tour Operations Manual in Australia - Research Paper Example

Name: Tutor: Title: Creating a travel-Tour Operations Manual-Australia Course: Date: Table of Contents General description 4 Melbourne City-Australia 4 What to see and taste 4 Wilson Promontory National Park 5 Things to do 5 Snowy Mountains 6 Bondi Beech in Sydney-Australia 6 Sydney Walking Tour: From Bondi Beach to Coogee Beach Pacific Trail 7 Bondi Beach’s curved of golden sand is bordered by a busy stretch of cafes boutiques and bars commonly known as ‘Campbell Parade’ dominated with young backpackaging tourists. 7 Beach lifestyle experienced at Bondi Beach 8 What to see 9 What to do 9 What to taste 10 Travel Information 10 -Currency 11 -Visa Requirements and Customs 11 -Health 11 -Safety and Security 12 Itinerary of the tour 13 The tour is destined for Australia’s largest city-Sydney. Take a Sydney Walking Tour: From Bondi Beach via Bronte, Clovelly to Coogee Beach Pacific Trail. 14 Hotels included in the tour and alternative hotels 14 Price of tour as expressed in Aud-Type of Occupancy 14 Exclusions-airport/port taxes and charges 15 Terms and Conditions 15 Basis of contract 16 -booking deposit 16 -price policy 16 -cancellations 17 -obligations & liability 17 -governing law & privacy 17 Foreign Travel Advice Australia, 2014, ‘Safety and security’, Retrieved online July 23, 2014 from, 19 19 Melbourne City-Australia, 2014, Retrieved online July 22, 2014 from, 19 19 National Geographic Travel Guide, 2010, ‘Sydney Walking Tour: Bondi Beach to Coogee Beach Pacific Trail’, Retrieved July 22, 2014 from, 19 Nature-Bound Australia, 2014, ‘Terms and Condition’, Retrieved online July 22, 2014 from 20 20 Sydney Bondi Beach, 2014, Retrieved online July 22, 2014 from, 20 Sydney Beaches, ‘Sydney Beaches Holiday’, NSW, New South Wales. 20 General description Melbourne City-Australia Melbourne is well-known as the second-largest city in Australia. It is also the capital of the state of Victoria. The city is built on the coastal plain situated on the top horseshoe shaped Port Philip Bay. Melbourne, a cultured and politically conservative city is located on the southern coast of eastern seaboard of Australia. Some of the key features of the city include art galleries and theatres, Victorian-era architecture, well-spaced landscaped parks and gardens, cultural institutions and museums (Melbourne City-Australia 2014). What to see and taste Due to its lively passion for promoting social eating and drinking as reflected in various restaurants that serve gastronomic experiences across the world, visiting Melbourne means enjoying to visit different fashionable cafes to taste the city’s existential coffee culture. In addition, Melbourne offers the best shopping as well as nightlife within Australia because of its style-setter capability. Other attractions include dramatic coastal vistas, vineyards, ski slopes and rugged mountain peaks. Wilson Promontory National Park Wilson Promontory is a national park and most-loved place in Victoria. Based on the southernmost tip of Australian mainland, the park offers spectacular scenery of various Granite Mountains, coastlines and sweeping beaches, open forest and rainforest. Visitors who come to this place camp or stay in huts and wilderness retreats at Tidal River commonly known as a take-away food shop. The light-station of the national park is established on a small peninsula extending into the wild seas at Bass Strait. Things to do -Visit parks and beaches -Hiking and walking -Take a road trip -Budget -Eco-Tourism Snowy Mountains Snow Mountains region in New South Wale is a true alpine wilderness and home to Mt. Kosciouszko. While moving down the slopes, visitors can explore caves, walk around historic towns, go up the national parks or taste local wines. During winter time in the Snow Mountains, individuals can make fun-filled memories with their families and friends. Therefore, during winter holidays visitors one can escape to Snow Mountains and have fun-filled snow holiday with his or her family and friend. Bondi Beech in Sydney-Australia Beach life is considered as the Sydney’s everyday way of life, and on the other hand, sandy beaches generally overlooked by sandstone headlands are the iconic Harbour foreshore of Sydney. Bondi Beach established in 1906, is the world famous and home to Australia’s ancient life-saving club. The beach is about 30 minutes by road transport from the city centre of Sydney (National Geographic Travel Guide 2010). Sydney Walking Tour: From Bondi Beach to Coogee Beach Pacific Trail Bondi Beach’s curved of golden sand is bordered by a busy stretch of cafes boutiques and bars commonly known as ‘Campbell Parade’ dominated with young backpackaging tourists. Glorious Bondi Beach Other beeches from northern and south of Sydney city offer quality surfing as well as relaxation not only for the residents within the city, but also regarded as ideal escape particularly for holiday makers who visit Sydney to experience different city life-style for awhile. Generally, Bondi is perceived to be Australia’s most famous beach because it offers something for visitors with diverse need which include surf lesson, beachfront promenade suitable for jogging and clifftop walks. Other scenes at the beach include great beachware shops, bars and cafes that entirely make Bondi Beach the city’s great ocean beaches (Sydney Bondi Beach 2014). Beach lifestyle experienced at Bondi Beach It is important to note that Bondi has a mixture of lifestyles that suits most visitors regardless of whether one is attracted to the fashionable northern end or basically the surf-crazy south. By taking a walk the Bond beachfront promenade offers one an opportunity to experience region’s carefree sun-drenched lifestyle. Apart from the golden sands, perfect waves and turquoise waters that make Bondi Beach one of the iconic attractions in Sydney, the beach is also known of its gorgeous coastal walks, buzzing nightlife, fine dining as well as eclectic shopping markets (Sydney Bondi Beach 2014). Night-life in Bondi What to see The promenade seen at the back of Bondi Beach is regarded as a favorite place or track for both joggers and roller bladders. On the other hand, Campbell Parade is a great grazing ground dominated mostly with Sydney’s café society. On arrival at the beach, one would not like to miss booking in for surf lessons or move to an oceanfront restaurant and bar where there are a variety of accommodation options. In addition, Campbell Parade is well-known of its stylish surf wear and fish’n shops, cool bars, outdoor cafes and souvenirs. What to do In order to discover more stunning beaches bordering region, one is encouraged to take the Bondi through Coogee coastal walk path towards Tamarama, Bronte and Coogee via the scenic boardwalk. Bond to Coogee coastal walk -Surfing Bondi ranging from large surfable waves to calm quiet where specific areas preserved for board riders, swimming and body surfing. -Shopping along Gould Street and Hall Street dominated with great shops that suits both men and women. -Since Bondi is a social place and full of beautiful people, it is recommended for visitors to go out and experience it as well as observe the local eye candy. What to taste It is important to note that not everything in Bondi or Australia is cheap. However, one can get a delicious salad wrap or sandwich at Campbell Parade corner or Roscoe for lunch at just $10. For coffee, Café Max located at 251 Bondi Road has a wide garden area and sells a delicious Iced Coffee. For dinner, there are icebergs where tourists enjoy cocktails at dine fantastic views at Bondi Beach (Sydney Bondi Beach 2014). Travel Information Australian destination-specific travel advice provides important information that a visitor needs to be aware when planning his or her overseas trip. Basically, the information is about useful advices regarding local laws, health issues, safety and security as well as entry and exit requirements. This is aimed at enabling visitors to Australian cities to effectively determine the level of risks they may face. -Currency Although there is no limit set about the amount of currency a visitor is allowed to bring in or out of Australia, one is required to declare amount of $ 10,000 or more within Australian currency. In addition, visitors are expected to disclose promissory notes, money orders and postal orders, traveller’s cheques and other bearer negotiable equipments if requested by customs officers or police officer in charge. -Visa Requirements and Customs Since Australia is a vast country, it is advisable for visitors to plan their journeys carefully. It is important for visitors to be aware of the scam adverts purporting to be advisors for helping individuals extend their working holiday visa. As a visitor, you need to organize your passports and visas before starting the journey knowing that the two are important travel documents. Each and every Australian citizen is required to have a valid visa and passport prior to leaving Australia as well as maintain them while overseas. The passports must have at least six months validity based on each visitor’s planned date of return. It is crucial for one to report either the loss or theft of his passport to Australian embassy around, high commission or Australian Passport Office website immediately as required by the law (Foreign Travel Advice Australia 2014). -Health In order to participate in any tour, you are required to be in good health. During the booking time, the visitor must inform Nature-Bound Australia about the medical need he or she may require for a particular tour. Due to the increased threat from terrorism, visitors touring Australia must cover themselves with comprehensive travel and medical insurance prior to travelling. This should cover the visitor for the entire activities he or she intends to do upon reaching Australia. It is important for visitors to ensure that their travel insurance covers the entire medical expenses including injury or illnesses, damage to baggage and cancellations, all interruptions which can be caused to flight plans as well as theft of valuables. Visitors must organize and cover themselves with travel insurance as one of the basic requirements for their overseas trip. The Australian Government is not responsible for paying your medical treatment while you are in overseas or covering a visitor’s medical evacuation to Australia. On the other hand, visitors must check before they leave the vaccination entry to and exit from Australia. For reciprocal health care, Australia has agreement with some countries such as New Zealand and U.K where its citizens can be considered for urgent or emergency medical treatment while they are in overseas. However, such agreements cannot be substituted for travel insurance (Travel Smart 2013) -Safety and Security In order to avoid crime, it is advisable for visitors to be vigilant with personal possessions and travel documents within cities as well as in major tourist destinations. A number of theft cases associated with safety deposit boxes are increasingly reported in cheaper hotels and hostels. Therefore, visitors must be careful at night particularly in busy tourist areas such as Sydney-Centennial and Hyde Parks, Kings Cross and down-town places of George Street. As a swimming safety precaution, visitors need to be aware that rip currents are major surf hazard for beach users. Research conducted by Surf Life Saving Australia shows that rip currents directly cause coastal drowning deaths and rescues in Australia yearly. As a result, tourists are required to swim between the red and yellow flags because they are supervised locations where lifesaving service is effectively provided. In regard to road travel, visitors are free to drive within Australia with their valid UK driving license and sufficient insurance (Brighton et al.2011). Itinerary of the tour Visitors can take their trip from Melbourne to Sydney without missing to enjoy other things along the way. It is also advisable for to stop and explore the beautiful part of Australia’s two major-Melbourne and Sydney. Generally, visitors stop off in Canberra at the national capital to view the war museum and Parliament House. After visiting the tallest mountain in Australia known as ‘Mt. Kozciouszko’, tourists also visit Snow Mountains which is perceived as the home to Australia’s famous literary geniuses towards Sydney. Other places visited include Wilson’s Prom and Lakes Entrance. Date Program Day 1 Melbourne to Wilson Promontory-leave the great city to southerly region of Australian mainland. Stop at the national park of the see the areas’ natural beauty of Kangaroos and emus living in the verdant green bush-land as well as enjoy the wave’s crash along the coastline. Day 2 Leave the Lakes Entrance to visit Snowy Mountains to experience the mountain lifestyle prior to crossing the borders to New South Wales. Later, have an evening destination at Snowy Mountains, the heart of Australia. Go higher Australia’s highest peak of about 2, 228 metres above the sea level on Mt. Kosciuszko. Day 3 From Snowy Mountains to Sydney. Planned to learn about Snowy Mountains Scheme, Australia’s biggest engineering project before leaving for country’s capital, Canberra. Day 4 The tour is destined for Australia’s largest city-Sydney. Take a Sydney Walking Tour: From Bondi Beach via Bronte, Clovelly to Coogee Beach Pacific Trail. Hotels included in the tour and alternative hotels The Swiss Grand Hotel, Surfside, Beach Road Hotel, Bondi Hotel Price of tour as expressed in Aud-Type of Occupancy Basically, the experienced guide which meals and dorm accommodation with shared facilities as well as national park entry price is AUD $399. The tour is specifically for the age range of between 18-39 years old. The Four day tour involves; Travelling southeast of Melbourne to hike and explore Wilsons promontory National Park. Make a tour into the Snowy River purposely to watch the Snowy River wind down us and across the bordering areas of NSW. The journey continues to the national’s capital city of Canberra to wander Parliament House and nearby areas prior to travelling to Sydney. Travel to Australia’s largest city-Sydney. Take a Sydney Walking Tour: From Bondi Beach via Bronte, Clovelly to Coogee Beach Pacific Trail. -Cost: $395 (includes GST) for Dorm Accommodation -$460 Aus (includes GST) for Double Accommodation -$550- Aus (includes GST) for Single Accommodation Exclusions-airport/port taxes and charges Excluded from prices are single room surcharges, optional tours and activities, air transport, personal expenses, travel accident, baggage or cancellation insurance, passport and visa expenses. Terms and Conditions Basis of contract -booking deposit For accommodation, it is recommended that one should book his or her accommodation before arrival and if you expect to arrive at the intended destination late in the night, particularly if travelling independently. Each participant in a tour is required to pay a deposit of 10% of the total tour price in AUD. Visitors are allowed to make their deposit payments by credit card using telegraphic bank transfer or website in Australian dollar value. Nature-Bond Australia has the mandate to cancel those bookings that have not been fully paid for by the agreed time period (Nature-Bound Australia 2014). -price policy Generally, prices are determined in Australian Dollars and per person prices are considered for a minimum of two persons who are only expected to share a room or cabin. However, prices can be changed as per the Nature-Bound Australia reasonable notice. For single occupancy on a tour, it should be noted that single travellers will be required to pay a single supplement. Therefore, this amount is advised to the visitor at the time of his or her booking. Prices charged include accommodation and meals, Australian Goods and Services Tax, pre-departure information, ground transportation when touring and all National Park fees. Excluded are single room surcharges, optional tours and activities, air transport, personal expenses, travel accident, baggage or cancellation insurance, passport and visa expenses (Nature-Bound Australia 2014). -cancellations Trip cancellation and rejection of insurance is recommended and must be in writing. However, cancellation fees must be paid with 14 days of cancellation and if a visitor had already paid a deposit, Nature-Bound Australia has the mandate to deduct the cancellation fee from the paid deposit and ensure that the remainder is refunded to the visitor. If the visitor decides to leave a tour, he or she is not refunded the amount (Nature-Bound Australia 2014). -obligations & liability As a sensible precaution expected of each and every person touring to and around Australia against theft or tampering, visitors must secure their luggage their luggage. It is advisable for one not to crossing to or out of the country with someone else’s property unless you know its contents. -governing law & privacy When travelling to and within Australia, it is strongly recommended that you obey the law by not purchasing, using or travelling with any illegal drugs. Extraterritorial laws or Australian criminal laws particularly those associated with money laundering, child sex tourism and forced marriage, terrorism and bribery of public officers relevant to Australians overseas (Club Med Australia 2001). In summary, the Melbourne to Sidney tour is the best Australian tours on offer because it provides everything a visitor would expect on his or her tour to Australia. In particular, the major areas or routes commonly visited are Wilson’s Promontory, Alpine region of Australia and Canberra and this route is from Melbourne to Sydney. Available areas also visited include sun, forest and mountains. References Brighton, B, Sherker, S, Brander, R, Thompson, M & Br adstreet, A., 2011, Rip current-related drowning deaths and rescues in Australia, Natural Hazards & Earth System sciences, Sydney. Bondi Beach Australia, 2014, ‘Glorious Bondi Beach’, Retrieved online July 22, 2014 from, Club Med Australia, 2001, ‘General Terms and Conditions’, Sydney-NSW, Retrieved July 22, 2014 from, Foreign Travel Advice Australia, 2014, ‘Safety and security’, Retrieved online July 23, 2014 from, Melbourne City-Australia, 2014, Retrieved online July 22, 2014 from, National Geographic Travel Guide, 2010, ‘Sydney Walking Tour: Bondi Beach to Coogee Beach Pacific Trail’, Retrieved July 22, 2014 from, Nature-Bound Australia, 2014, ‘Terms and Condition’, Retrieved online July 22, 2014 from Sydney Bondi Beach, 2014, Retrieved online July 22, 2014 from, Sydney Beaches, ‘Sydney Beaches Holiday’, NSW, New South Wales. Travel Smart, 2013, ‘Hints for Travellers from Australia’, Retrieved July 22, 2014 from, Read More