The paper "Operation Analysis and Effectiveness - The Klassy Kitchen Company " is an outstanding example of a management case study. For any business to flourish in any competitive environment, there must be some operations management systems. Through these management systems, the companies are able to oversee, design and control the processes of production. This also involves ensuring that the operations are efficient in terms of the resources being used. In business, the boundaries between the managerial levels are not always very distinct. Thus tactical information is needed in all businesses to help the individuals who often move between roles over time.
The Klassy Kitchens Pty Ltd designs deal with the designing and the manufacturing of the Custom-built kitchen cabinetry. The company was founded in the Cabramata (Sydney) in the year 2008. It was started by a husband and wife, Chin an Ann Chu. The couple is coming from different fields of specialization but which blend to come up with a successive business idea. Chin was a cabinetmaker while his wife Anh was a qualified interior designer. Therefore, Mr.
Chin could make cabinets from scratch and make them suit the basic market demand. Mr. Chin could prepare drawings from some specifications or even just determine the job requirements by examining these drawings and the specification. He could also produce some working templates, jigs, drawings or the prototypes for the production assembly of the products using computer technology. He was also selecting and preparing timber and manufacturing boards. He usually marked out, cut and shaped the pieces using the saws, planes, power tools, chisels and the woodworking machines, which could also include the computerized machinery.
He could also select the correct adhesive for the various applications. He also trimmed and glued joints and fixed various parts together until some sections of the furniture are formed. He also did the placing in clamps, applied pressure and reinforced the joints with the staples, screws, nails or dowels. He also professionally removes these sections from the clamps and assembled them to form some completed articles. He did the finishing of the furniture using various techniques. He also did the fitting of the hinges, catches, locks, mirrors and glass, shelves and the drawers.
He also repaired damaged cabinets and other furniture. He was also supervising the routines in the craft shop. These qualities used by Mr. Chin made the company have a very strong kick-off. Through the good management of the company, there has been a tremendous improvement, which has led to an increase in profit. (Tronto 2005,p. 260) Mrs. Anh, who was a professional interior designer, could budget the company’ s money, select the materials, schedule the jobs and coordinate the projects. She was able to oversee their jobs on a daily basis from the time of conception to the time of completion.
She could act on behalf of the clients to ensure that the choices that are selected are used and the work began and ended in a timely manner. She was always present to correct all the problems that might have occurred and maintained a focus on the quality of workmanship. She was also attentive to the budget, labor and the materials cost. She had good people skills and was concerned about the safe working conditions.
She could only promise to the customers what their company could deliver. She ensured that the latest projects made by their company were available so that the new clients could confirm by themselves about their quality. She could also ensure that they signed an agreement with the clients before they started working on their projects. She was always on the lookout to ensure that the function, quality and style of the project met the expectations of the clients. All the information was channeled to the workmanship through her.
She was having the wealth quality of the craftsmen from her company. (Bbey 2012,p. 228)
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