Essays on Business Communication and Interpersonal Communication Essay

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The paper "Business Communication and Interpersonal Communication" is an outstanding example of a business essay. The process of communication entails a number of activities, which cannot be taken for granted. Effective communication requires that the speaker and receiver of the communication message being communicated play a role in making the process as effective and appropriate as possible. There are requirements that have to be fulfilled for a communication process to be effective. The first requirement is that of effective listening. A communication process cannot be complete if the message being communicated is not well understood and its meaning deduced effectively by the listener.

The listener must work to make the speaker feel understood and create an environment in which the speaker will be free to express his views and put his message across in the most appropriate ways possible. Another requirement for effective communication is that both the speaker and the listener understand the importance and use of non-verbal communication skills. The speaker must be able to use these cues to reinforce the message he intends to say, and the listener must be able to observe the cues and interpret them as effectively as possible (Drew & Bingham, 2004). The process of communication is often hampered by barriers to achieving effective communication.

As such, organizations are constantly seeking ways that they can reduce and eliminate these barriers in order to achieve a highly effective communication process. One way that managers can overcome this problem is to draft and disseminate messages that are clear enough to be understood by those they are intended for. Such messages should contain clear information or instructions, and the language used should be simple enough to be understood and free from ambiguity.

Workplace grapevine is a common barrier to effective communication as employees engage in informal and unsubstantiated gossip. In order to avoid this problem, managers should pass on relevant information to employees through official means to offer any clarity that may be needed so that they can prevent employees from constant speculation, which leads to the grapevine.

Reference

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Adler, R & Rodman, G 2008, Understanding Human Communication, NY: John Willey

Dodd, C 2004, Managing Business and Professional Communication, NJ: Prentice Hall

Drew, S. & Bingham, R 2004. The Student Skills Guide. London: Pearson.

Eunson, B 2012, Communicating in the 21st Century, Melbourne: John Willey and Sons.

Guffey, M 2008. Business Communication: Process and product. NJ:Pearson

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