The paper "Issue of Ethical Dilemmas in the Workplace" is a great example of business coursework. The workplace is becoming increasingly diverse as the world continues to shrink with each passing day. As a result, ethical issues are on the rise, and members of the public are increasing responsibility as the bar for corporate social responsibility continues to get higher (Daft & Marcic, 2008). Managers need to understand ethical dilemmas and how best to solve them if they desire to beat their competitors. The following paper will explore the issue of ethical dilemmas in the workplace, in reference to various ethical theories.
These issues have been explored using authoritative and relevant sources obtained from renowned scholars in business ethics. A description of a work situation in my past employment, which posed an ethical dilemma for me was firstly provided, and an explanation of how the dilemma was resolved given. The virtue theory was used to help analyze the resolution of the ethical dilemma, so as to determine if the method used to resolve it would be judged to be ethical. In a former company that I worked for, I was promoted and became a product manager.
There were high stakes in the job, as well as high expectations. Just one week after my promotion, when every family member and a personal friend knew of my promotion, my boss called me to his office and handed me strategic documents whose information belonged, to my shock, our closest competitor and leading company in the industry. The documents included pricing strategies, product plans and other strategic documents. Each of the documents was marked “ proprietary and confidential. ” When I enquired where the documents had been obtained, he confidently explained how he had downloaded all interesting documents off the company’ s server after gaining access to their intranet.
He stressed that there was nothing wrong with that since he had just obtained electronic access with the help of a colleague and had not hacked into their systems or broken any passwords. The act seemed okay at first until I realized that if the press or someone from the competitor’ s side knew that we had obtained confidential information about their business processes, this would be disastrous to the company’ s reputation.
Besides, I was not comfortable about using the information, let alone opening the documents. It was particularly a dilemma because there were no company policies or rules that would offer any guidance. I, however, knew that using such information was not just illegal but also unethical. It was only one week after my promotion, and I was bound to expect something similar happening again. The information would give us a competitive advantage over the company and we would easily become the best organization in the industry.
On the other hand, I was not sure if I would be able to continue working to a company that used such tactics against its competitors. Resolving the dilemma After a long consideration of all of the choices I was supposed to make, my requirements at the company and consequences of each action I would take, I decided to privately confront the boss and inform him that I was not comfortable with how the documents had been obtained. I informed him that I would not be comfortable using them since they were all proprietary and confidential and were to certainly give us a competitive edge.
I also informed him that I was disturbed about what this would say about the organizational culture. Using the information would be jeopardy to the company’ s reputation if the information were to leak to the press. There were numerous legal issues involved with using opening the documents and a breach to public relations.
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