Higher Performances at Work Place - Literature review Example

Organizational Behavior) (Name) (Course) (Lecturer) (Date) Growth Needs (Chapter 6) 1. The measure exposes one to various growth strength needs that are significant in assessing what one requires in understanding what is needed in a job. Essentially, they assisted in getting a better understanding of what I would like in a job. 2. I do not believe that the higher I measured in this, the higher my performance will be at work. This attributed to the fact that higher performances at work place are determined by various other factors. Such others communication with colleagues, motivation and the management. 3. There are various things that motivate me in the workplace. This includes; Excellent communication. For instance, a manager improves communication in a workplace by communicating with the employees directly rather than use mails. This indeed, results to better understanding and reduces confusion. Personalization of employee recognition. An organization that runs this program allows the employees to choose their rewards. As such, creation and maintenance of motivation is visible. A flexible work schedule. I prefer working in those hours that I know I can perform highest. Therefore, by offering flexible hours, an organization can motivate and retain the employee. 4. I would be comfortable being measured with the assessment while applying for a new job. The assessment would assist in knowing whether the job is right for me and whether I will be comfortable in the work place. In addition, getting the right will help be record the highest performance. Teams Role Preferences (Chapter 9) 1. The role that I played at the work place that achieved the highest score describes the part in the team well. This role is significant in every group and team 2. The role that I play when working in a group or team is mainly the maintenance role. This refers to the actions that assist preserve good relationship in the team or group. This includes encouraging, harmonizing and gate keeping. Basically, the role is important as it helps the group to function as a unit and accomplish the set goals or objectives. For instance as a gate keeping, it assist to keep communication channels clear therefore, facilitating participation of every member of the team. In harmonizing, it essentially attempts to settle disagreements and reduce tension among the members. 3. The role varies depending on the group. Sometimes I may be a pace setter, decision holder or an instructor. However, in most cases my role fall in the maintaining role section. 4. There is a tendency to play a similar role regardless of the group I find myself in. Groups are made of individual with different opinions. In some cases, different opinions may lead to conflict and misunderstanding. As a result the group may split and the main goals of the team or group may not be meant. Therefore, my maintenance role comes in handy. These actions are necessary in order to preserve excellent relationship among the members in the group. Exercise (Chapter 12) 1. Perception of expressing power Using the French and Raven understanding of power, the perception of expressions of power among the Australians is based on referent and expert, among the Americans it is based on legitimate, reward and coercive while among the Indians, legitimate and coercive 2. Reason for the differences The Australians power is based on expert and referent because as seen in the case studies Buckingham and Bruce perceive worthiness, attractiveness and a right to respect others and their perception of other employees and manager is based on knowledge and skills. The Americans is based on legitimate because as seen in the case study, John Smith and his colleagues expect that Buckingham has the right to make demands and expect obedience and compliances from others. In addition, they belief that punish is worth due to failure to complying. The Indians portray legitimate as observed in the case study, Nirad Gupta believes that he has the right to make demands and other should obey him. Failure to that calls for punishment. These differences may be attributed to socio-culture systems. Various countries view power in different perspectives depending on the environment there are at. 3. Workplace relations In the case Indian Curry, Nirad Gupta would have left contacts that the site manager could reach him. This could have reduced the impact of the confrontation they had. Still, Nirad could have left someone to run the project on his behalf. In the case of Big Apple Blues, Buckingham could have clearly expressed what he expected for the employees in order to ensure smoother relations in the workplace. This would have reduced the confusion that was experienced by the employees. Active Listening Skills Inventory (Chapter 14) 1. What is the importance of active listening in a workplace? Active listening in the work place is important as it ensure that understanding between colleagues, supervisor and managers is promoted. This reduces potential conflict, misunderstanding and confusion. 2. Should bosses be as good at active listening as employees, or does it matter less for them? Bosses should be active listener as employees. In fact, it is mandatory for them to be good listener in order to improve the management of the organization. If there are less active compared to the employees, it will result to inequality and confusion in the workplace. 3. Looking at the aspect of active listening you received the lowest score for, how would you improve this aspect? Do you think it would be easy? Will you go and try improving it after this session? Most people indicate that people with hearing difficulties find active listening challenging. Improving this aspect will not be easy but there is a need to improve the next session. Applying these strategies, however, will assist improving active listening next time; Use facial expression and body language to encourage the speaker, for example maintain eye contact and face the speaker Avoid unnecessary distractions by going to a quiet room during discussions, eliminating background interruptions and phone ringing After the speaker is through, summarize and feedback what I’ve heard so as to ensure that I’ve understood. This will allow the speaker to clarify what was unclear After the clarification, give the appropriate response. 4. What can hinder active listening? In other words, think about under what conditions you are most likely to try to actively listen and when you are least likely to actively listen. Situations that one is least likely to be actively listening include; Interruption: this will create a negative response from the speaker and it will be difficult to listen and speak at a go Faking attention: it is offensive and it will make one less attentive to what the speaker is talking about Becoming emotional will hinder active listening Jumping into conclusion will make one not get the right information Situations that will cause one to be active an active listener When the environment is conducive for communication Preparation before hand Concentration Avoid formulation of immediate answers Read More