The paper " Organisation Behaviour and Theories of Motivation" is an outstanding example of management coursework. Michael Ferro Jr, Believes that an occasional kick in the pants is good for employee motivation. Ferro is the 31-Year-old foundering and CEO of Click interactive Inc, a Chicago based software design firm. The organization has been innovative enough to validate a 24 hour tracking system. This tracking system entails communication between manufacturer, supplier and distributor. Also this round the clock service facilitates the tracking of delivery orders etc The major clients include Mitsubishi, Motorola, and Omron Electronics. Ferro has created what he calls the “ penalty box “ for his programmers who are burned out or who act overly cocky. In actuality, this is a temporary assignment, from a few weeks to a few months – in the company’ s sales department.
While those chosen may see such a stint as a penalty, Ferro focuses on the positive. It gives isolated programmers new experiences and broadens their responsibilities. The punishment part of the Box is that all salespeople, including people, is that all salespeople including programmers on temporary assignment are required to wear professional business attire at all times. Jeans and T-shirt wore by the programmers on the job.
Among programmers, who value their informal dress and insulated lifestyle, wearing suits is somewhat humiliating. In addition, most programmers don’ t particularly like giving up the cloistered existence of working full time on their computer. Instead of writing software, the temporary sales assignment requires programmers to call on customers. This isn’ t easy for people who are used to spending all. Day in front of a computer and who have been chosen this profession to a large degree because of the job isolation and independence. While there is a stigma attached to being temporarily assigned to sales, some of the programmers acknowledge the value of the assignment. Jim Heising, for example, admits that he has gained some valuable insights to customers while forced to make sales call.
Now the company’ s Chief Technologist hewing says that although sometimes customer requests are far fetched, other times they come up with great ideas that can actually be implemented.
2) May 18, 1998, Based On E brown ,” Spare the Rod ….”,Forbes , Pg 76-78, Book source: Organizational Behavior , By Stephen P Robbins , Ninth Edition ., Chapter 6 : Basic Motivation concepts