Essays on Good Communication Skills, Interpersonal Communication Theory Coursework

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The paper "Good Communication Skills, Interpersonal Communication Theory" is a good example of business coursework.   People need communication skills to enhance their success in school, the workplace and other places where they are required to talk and listen. People communicate in various ways, including the face to face mode, which requires a good listening ability for the conversation to be effective (Barker, 2013). Apart from the face to face mode of communication, people can also communicate through reports, email, and letters, which require a good reading ability for them to be effective.

Communication, as demonstrated in the above illustrations, refers to a process that involves both the sender and receiver of the message (Hasson, 2011). In this regard, I believe I have some of the most important communication strengths as I am a good listener as well as a good public speaker. There are two activities I engaged in that helped me ascertain that I am a good listener and an excellent public speaker. The two occasions include the time when I chaired a students’ meeting to find ways of dealing with drug abuse among them, and the day I led a meeting at my workplace to reconcile the management and employees.

In the first occasion, I realized that I am a very good listener as I gave each student who attended the meeting a chance to give his or her opinions concerning the ways of preventing or doing away with drug abuse among our fellow university apprentices. As a result of my good listening ability, the meeting came up with the most effective ways of handling drug abuse among the affected students at the university.

Consequently, the outcome of the meeting saw the issue of drug abuse eliminated from the college. In the second occasion when I realized I had good public speaking skills, I was able to calm down my fellow employees who were demonstrating and bring them to round table talk. According to communication experts, there are communication practices that one needs to put in place to become a good listener as well as a high-quality public speaker. To become a good listener, one should be able to understand the body language of the person he or she is communicating with, eliminate any possible destructions that may affect the effectiveness of the communication, and take time to listen to the entire speech of the person communicating, before giving out a response (Hasson, 2011).

The practices enabled me to obtain the best results from the meeting. Being a good public speaker also requires one to be able to engage with his audience throughout his speech. Nash, Lowe, and Palmer (2011) argue that when a public speaker engages effectively with his audience, he understands them well and can choose the best words to speak to them.

In the case of the meeting I held at the workplace, it was my ability to engage with the employees as my audience, which enabled me to achieve the goal for which the meeting was intended. The aspect of communication strength and how to improve it can be understood well through communication theories. One of the communication theories that explain the communication strengths and how to improve one’ s conversation skills is constructivism. This theory explains that for one to advance his communication skills, he needs to listen carefully, understand the message conveyed to him, and interpret it well before he decides to respond to the sender (Nash, Lowe, & Palmer, 2011).

These are the tactics that I am bound to apply in my next conversations to ensure that I communicate more effectively.

References

Amant, K., & Kelsey, S. (2012). Computer mediated communication: Issues and approaches in education. Hershey, PA: Information Science Reference.

Bardhan, N., & Weaver, C. K. (2010). Public relations in global cultural contexts: Multi- paradigmatic perspectives. New York, NY: Routledge.

Barker, A. (2013). Improve your communication skills (3rd ed.). Philadelphia, PA: Kogan Page.

Bordens, K. S., & Horowitz, I. A. (2012). Social psychology (2nd ed.). New York, NY: Psychology Press.

Caroll, C. E. (2013). The handbook of communication and corporate reputation. Chichester, VA: Wiley.

Chaturvedi, M., & Chaturvedi, A. (2008). Customer relationship management: An Indian perspective. New Delhi: Excel Books.

Chen, Y., & Nakazawa, M. (2009). Influence of culture on self-disclosure as relationality situated in intercultural and interracial friendships from a social penetration perspective. Journal of Intercultural Communication Research, 38(2), 77-98.

Furgang, K. (2011). Netiquette: A student’s guide to digital etiquette. New York, NY: Rosen Central.

Hasson, G. (2011). Brilliant communication skills: What the best communicators know, do and say. London: Pearson UK.

Nash, M., Lowe, J., & Palmer, T. (2011). Developing language and communication skills through effective small group work (3rd ed.). New York, NY: Routledge.

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