The paper 'The UK Fire and Rescue Service and Command System" is a good example of a management case study. The UK Fire and Rescue Service is currently plagued by a number of problems, which adversely affect their ability to deliver and provide the services which are necessary for public safety. The problems which the service is experiencing have their basis in administrative, managerial and operational shortfalls. Observations about the effectiveness of the service usually indicate that the fire service is attempting to operate on a one size fits all basis and that the delivery of services is predicated on policies and procedures which were implemented in the 1930s.
Most Councils have become cognizant of the need to update the entire fire and rescue service culture. The services operational problems with intra agency communication and facilitation at incidents, have prompted the rescue and fire services to adopt the Incident Command System. The management problem of inadequately dispatching apparatus and personnel to incidents have been addressed by the Integrated Risk Management Plan. The problem of personnel not having received the proper training to affect their jobs, particularly when the incident positioned them to engage high rise firefighting has been addressed by the formulation and implementation of the Generic Risk Assessments.
Additionally, code enforcement and non-adherence to code, has resulted in a high incidence of fires in dwellings occupied by migrant workers. SCANNING In formulating The Incident Command system, some of the studies which were commissioned to investigate the weaknesses in the system pointed to the need for a standardized system. At the scene of the incident, it was not always clear to everyone, who, or which agency was in charge; there were not any specific chains of command or supervision.
The lines of communication were not clear; and due to the presence of multiple agencies on the scene, there was a mounting contradiction of jargon.
Sherman, J.(2007) Cramped housing, higher fire risks and community tensions, The Times, 1st November 2007
Housing Act of 2004
Pemberton, D. and Stevens, C. (2007) Economic Migration to Housing Market Renewal Areas in North West England –Opportunity or Threat? (MSIO Policy Report(4). Liverpool: Merseyside Social Inclusion Observatory
Audit Commission (2007) “Crossing borders: responding to the local challenges
of migrant workers.” London: Audit Commission
Taylor B., Rogaly, B.,m (2004) Migrant working in west Norfold (Report for Norfolk County Council) Brighton Sussex University (Sussex center for migration research)
Smith, L.E., and McCoskie,D.(1990), What Causes Wiring Fires in Residences, Fire J. 84, 19-24, 69 January/ February 1990
Beland, B.,(1987) Behaviour of Electrical Contacts Under fore conditions, Fire and Arson Investigator 38, 42
Young, P., Integrated Risk Management and fire safety in the UK, Fire and rescue Service
Health and safety at work Act 1974
Fire Services Act 2004
Byrne, D. and Tankard, J. (2007) New European Migration: good practice guide for
local authorities. London: IDeA
Cole, I. (2007) Understanding and responding to housing market change. York:JRF
Phillips, D. (2006) ‘Integration of new migrants: housing’ in (ed.) Spencer, S.Refugees and new migrants: a review of the evidence on successful approaches to integration. Oxford: COMPAS