How does research on the Leadership Resilience and Tolerance for Ambiguity in Crisis Situations contribute to the management of high performance organizations and what its implications for HR management? Introduction: The purpose of this paper is to understand the implications on a business’s performance during a crisis that is faced by the said organization. In this paper, the researcher will first try to introduce the risks that are faced by an organization while it operates in the global business setup. From here, the paper moves towards the research that has been conducted on the topic at hand and an attempt is made to ascertain the types of responses seen in a firm’s management when facing a crisis.
Finally, the paper concludes with the impact that this change has brought to the business system; especially the effects seen in the firms operating in Australia. Literature Review: In this section of the paper, the previous literature about the topic has been analyzed with particular emphasis towards the central piece of research that is the article by Dr Hunter’s titled, ‘Leadership Resilience and Tolerance for Ambiguity in Crisis Situations’ opinions to be the response to a crisis faced by their organization.
It is a generally accepted notion that situations where the degree of risk is exorbitantly high and the probability of such instances occurring is very low is such that they can neither be prepared against nor can the be predicted with any degree of certainty or pattern of recurrence. When one such event is to transpire, it is essential that the correct manner of leadership is at the helm in order to survive from these situations and Dr.
Debra Hunter claims that effective leadership and tolerance of ambiguity are critical factors in the purport-rated survival of firms in the global economic setup. (Moore et al, 2004)Before, further light is shed on the matter, it is important to understand the critical definitional imperatives of the words that are mostly commonly used by Dr. Hunter in her paper: Resilience: In literal terms, resilience is the property of any material to absorb energy in the instance that it is elastically distorted and subsequently, upon unloading to have this energy recovered.
However, our emphasis is more towards physiological resilience which basically infers that ‘Resilience in psychology is the positive capacity of people to cope with stress and catastrophe. It is also used to indicate a characteristic of resistance to future negative events. In this sense "resilience" corresponds to cumulative "protective factors" and is used in opposition to cumulative "risk factors". The phrase "risk and resilience"' in this area of study is quite common. Commonly used terms, which are essentially synonymous within psychology, are "resilience", "psychological resilience", "emotional resilience", "hardiness", and "resourcefulness". ’ (Carrol et al, 2006) Ambiguity: ‘Ambiguity is the property of being ambiguous, where a word, term, notation, sign, symbol, phrase, sentence, or any other form used for communication, is called ambiguous if it can be interpreted in more than one way.
Ambiguity is different from vagueness, which arises when the boundaries of meaning are indistinct. Ambiguity is context-dependent: the same linguistic item (be it a word, phrase, or sentence) may be ambiguous in one context and unambiguous in another context. For a word, ambiguity typically refers to an unclear choice between different definitions as may be found in a dictionary.
A sentence may be ambiguous due to different ways of parsing the same sequence of words. ’ (Demsetz et al, 1985)