The paper 'Designated Supply Management - Dell" is a good example of a management case study. Supply chain management forms the vital link between the supplier and the end-user. As the name suggests, the supply chain is a network of facilities and distribution options that helps in the procurement of raw materials, processing this to semi and finished products, and through proper distribution, reach the customer at the desired time. Supply chains exist in just about every production, service and maintenance industry, although the complexity of the supply chain may vary greatly from industry to industry and firm to firm (Ganeshan & Harrison, 1995). The service industry of late has seen unlimited scope for professionalism in streamlined operations leading to better customer care and services.
In the years gone by, retailers used electronic data interchange systems for communicating between manufacturers, suppliers, and tracking. The trend has given way to a more advanced and sophisticated brand of software that not only enhances performance and efficiency, but cuts costs raise customer fulfilment and control long-term supply positioning (Valdero Corporation, 2002). Many innovative software packages have been introduced in the market lately to bridge the gap between planning and execution, the lifeline of the supply chain industry. Supply chain management looks at providing real-time visibility and control over changes occurring in the supply chain industry.
The technological development in the software industry is such that, the supply chain industry today has the availability of solutions for Supply Chain Planning (SCP), Supplier Relationship Management (SRM), Enterprise Resource Planning (ERP), and Business Intelligence (BI). (Oracle Corporation, 2005). This paper takes a look at the prospect of a designated supply chain for Dell and making appropriate recommendations to improve the existing functions available to them. 2.0Executive Summary The purpose of a systematic supply chain management is to reduce inventory and process costs.
The supply chain has many intermediate sectors that must function uniformly to elicit the desired result. This calls for a well-groomed, functional operative, which can manage and monitor divisions within a conglomerate such as Dell.
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Ram Ganeshan & Terry P. Harrison, An Introduction to Supply Chain Management, May 1995, http://lcm.csa.iisc.ernet.in/scm/supply_chain_intro.html Accessed on 10.22.2007
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Roman Kapuscinski, Rachel Q. Zhang, Paul Carbonneau, Robert Moore and Bill Reeves, Inventory Decisions in Dell’s Supply Chain, Interfaces, 2004, Vol. 34, No. 3, May–June 2004, pp. 191–205, ISSN 0092-2102 _EISSN 1526-551X _04 _3403 _0191
Valdero Corporation, Monday, September 30, 2002, Valdero's Intelligent Supply Chain Control Selected by Extreme Networks, http://supplychain.ittoolbox.com/press/display.asp?i=81772, accessed on 10.22.2007