The paper “ Ethical Issues That Have Impacted Product Quality in Glaxosmithkline” is a provoking example of the case study on management. Many companies thrive on the basis of the trust and professionalism that most clients have associated with them. Though ethics are a universal component of many companies, some of them are expected to pose a higher degree of professionalism than the others. Pharmaceutical companies are at the peak of these expectations. These companies are expected to adhere to very strict performance and professional ethics. The right-based ethical criterion applies to a very large scale in most of the businesses and the companies that operate in sensitive areas such as medicine (Mounira 2009, p.
125; Romila, Caldwell, and Dilip 2013, p. 3). However, sometimes it is found that most of these companies do not adhere to the ethical issues that are present in various cases. Most of them are profit-oriented and the cost-benefit analysis using an egotism approach is the design most preferred and adopted for implementation in most of these companies. This paper examines the approaches that one of the world’ s largest pharmaceutical companies, GlaxoSmithKline (GSK) uses when dealing with ethical issues and ethical concerns that have been brought up against this company.
It will be shown that the company has lost a lot of goodwill and trust amongst various clients in the various nations that it operates in. The ethical lapses that the company has been accused of will be looked into and various ways of ensuring that these ethical dilemmas are not repeated in the future will also be examined in this case. The company has been facing a lot of accusations from the public concerning that they have been selling potentially harmful drugs despite the fact that they knew that these drugs could have harmful side effects to patients. Part AThis section shows the journey that GSK has followed since its inception to finally grow itself into an internationally recognized brand.
With numerous mergers and acquisitions, the company has undergone a process of branding and rebranding to an extent that has given it the shape it is in today.
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