The paper "Understanding Quality Management in Facilities Management" is a wonderful example of an assignment on management. The quality management principles are aimed at making the customers more satisfied and their needs met irrespective of the situation present. The management aims at doing an excess of what is expected by their clients. Customer Focus This approach emphasizes the major need to treasure the customers who are highly dependent upon the survival of any organization. The organization management should be in a position to understand the current as well as the future needs that their clients’ needs to be met promptly uninterrupted.
The management should be very active to meet all the requirements and at times exceed the customer’ s expectation and give better goods and services in a timely manner. This approach allows the management to maintain the old clients and get more new customers through referrals from well-served customers. This increases the credibility of the organization (CFM, K.O. R. and CFM, R.P. P., 2009). Involving People Most people have diversified thinking and innovations that if integrated into the organization would lift the performance if well regulated. All the people must be considered and their relevance evaluated by the management.
If the offered ideas are found viable and some applied in the organization. It is also good to acknowledge the frontiers who coined the ideas. This way the organization's performance is raised to fit the customer’ s requirements. The general people's involvement presents a platform where their abilities are used by the firm for their own benefit (Pitt and Tucker, 2008). The Process of Approach When the resources and activities are managed in a procedural manner, the desired result is easily attained within the time frame set by the management.
The efficiency to reach the set objectives becomes more achievable if the resources are coordinated in a processed manner to allow each resource to be used exhaustively. This allows the maximum production of products using the available resources without depleting them. Therefore, this principle is vital for it helps the management with an easier way to achieve the activities without an extra total cost, and everything is conclusively done within the time frame (Reinhardt, 2000.
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