The paper 'Hospitality Management in Australia" is a good example of a management case study. Australia is experiencing a boom in its hospitality industry. This is a phenomenon that obtains all over the world. As such, the travel and tourism industry constitutes the largest global employer. In Australia, tourism constitutes a major component of its economy. The tourists in Australia are domestic, as well as international. This makes it imperative for hotel managers to be capable of catering to the needs of not only the domestic tourist but also the international tourist. In addition to hotels, the term hospitality encompasses bars, restaurants, airlines, theme parks and tourist attractions.
Consequently, a boom in tourism translates into a huge upswell in many other businesses. It is essential to realise that domestic tourism in Australia constitutes around 70% of the total tourism leisure expenditure. The main driver, in this context, is the overnight leisure market. Hence, hotels and restaurants are in great demand for such travellers. As such, some of the chief areas of the hospitality industry are; accommodation; café and restaurants, take-away food services; catering services; pubs, taverns and bars; and clubs.
In Australia, the hospitality industry is the seventh-largest. As of the year 2012, it had employed around 750,000 individuals. These people had been employed in different positions, such as bar attendants, baristas, waiters, and chefs. Broad Categories of Areas in the Hospitality Industry Moreover, among the service sectors of the global economy, the hospital industry occupies a prominent place. It covers a wide array of service industries, such as food service, hotels, and tourism. However, this industry is influenced by fluctuation in the economy. Furthermore, it is possible to bifurcate the hospitality industry into accommodation and entertainment areas.
Accommodation assumes the form of campgrounds, hostels, hotels, inns, motels, public houses, resorts, and serviced apartments. On the other hand, the entertainment category includes fast food joints, night clubs, and restaurants. Airline cabin staff and travel agents are some of the tourism support commercial activities encompassed by the hospitality industry. Travel technology is deemed to be an integral component of the hospitality industry. Moreover, corporate entertainment has emerged as a flourishing activity amongst corporations. In addition, a hotel can be described as an establishment that provides lodging upon obtaining a specific payment.
Such lodging is, in general, provided in exchange for some specific amount of money. The contemporary hotel rooms have climate control and attached bathrooms. The better quality hotels provide their guests with Internet connectivity in their rooms and in the hotel premises. However, in the majority of the hospitality establishments, a combination of accommodation and meals is provided as a package. These establishments are generally managed by professionally qualified managers. The cooking is undertaken by professionally trained chefs, whilst the hotel is maintained by junior staff.
Fast-food restaurants have emerged as a major component of the hospitality industry. Customer service in these restaurants is provided by an optimal number of personnel. On occasion, companies host private events for the entertainment of their clients, the stakeholders or the staff. Such events are termed as corporate entertainment. It can assume the form of conventions or conferences; or constitute a small and private function, such as an annual party.
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