Business and dynamism are synonymous. The strength of any business is in fact the strength of its organization which keeps it firm against any adverse effect. All organization in turn comprise of teams or groups which work together toward a common goal. This is the reason why team building is such a vital and delicate concept in field of business. Team building is a managerial progress approach where managers collaborate and allocate skills to solve organizational problems. Another concept which is very relevant in this concern is of delegation.
A team cannot function properly until there is a proper delegation of duties, accountabilities and autonomy. The given case study highlights few issues regarding performance of a sales manager, her appraisal, and legalities associated with employment. As evident from the case study, the company is facing a downturn. In such situation, many companies take resort to retrenching of workforce in order to cut cost. But it should be done with utmost care as competitors can take advantage of such situation and can get hold of vital information regarding company. Same dilemma exists here in the case study where a sales manager with no future growth potential is being considered for expulsion from the company.
But the marketing manager is apprehensive that the sales manager can join competitors which will be detrimental for the company. But as an HR manager there are many aspects which need to be looked into, before taking any such decision. First and foremost, comes the issue of performance management. Results are not produced just by remaining busy. Moreover it goes unsaid that mere training, commitment and hard work alone are not sufficient to achieve a goal.
Performance management diverts our efforts from mere business towards effectiveness and being efficient. Performance management is a management system which is result oriented. It believes in alignment of resources for the result. With ever rising competition across the all organisations must be much more careful about the performance management to remain competitive. Performance management is a philosophy in itself and can be viewed as both instigators and resultant of performance efforts. It is not clearly evident from the case study that, what sort of performance evaluation system is in place in the company.
The system in place has raised questions on the future growth potential of a sales manager. This need to be carefully verified as it may be the circumstances which would lead to such a vegetating result. It may also be the lack of growth potential in the market being tapped by the sales manager. Or it may be the internal policies which may be the reason. A manager never works in isolation. Though working within the organization, a manager keeps interacting with very many external factors as well as internal factors which cast effect on managerial performance.
As far as the external environment is concerned, it signifies those factors which affect the organisation from outside and falls outside the organizational boundaries. The internal factors falls within the organisational boundary and somewhat is an outcome of organisational policies.