The paper 'Leveraging the Employee Life Cycle' is a great example of a Management Assignment. Lack of proper consultation and communication between the HR manager and the employees: The resort is preoccupied with cost-cutting which is a desirable move. The new HR manager acted in breach of functional leadership that reigned in the resort. Employees were used to being addressed and informed of any changes or policy decisions that impact on their operations. The significance of consulting with employees was overlooked since it was regarded as a waste of time and energy.
Their views and opinions were not sought after. Employees understand the organization and its challenges and their input in improving their areas is possible. This happens if they are allowed to contribute to their performance and growth. Bottom-up approach to communication is disregarded as the HR functions force employees to act in a certain way which may not go down well with them. Lack of consultation leads to employee diminished interest in the organization. Many feel they are not recognized or appreciated for what they are doing.
With time, the desire to make a meaningful contribution to the hotel industry wanes. Employees will also hold back in their knowledge areas and deliberate sabotage of the service to customers. The reputation of the hotel will definitely skydive. 2. Removal of fringe benefits and other employee allowances: Employee welfare at Oz resort was disregarded in the recent changes. The provision of uniforms and giving access to various facilities within the resort makes employees feel part of the organization. It also inculcates a sense of belonging and ownership. The new HR manager made employees feel alien to the facility by only giving service but are limited from accessing the same facilities served to customers.
Employees were earlier provided with free accommodation and uniforms. Demanding that they pay for these services without a corresponding increase in their salaries would mean a difficult workplace which leads to high turnover. The hotel will lose employees to rival organizations that provide such benefits to employees. The hotel will experience a high employee turnover as employees leave for greener and favorable workplace environment. 3. Overworking employees with no commensurate pay: Oz employees are being overworked to meet targets over lost revenue in terms of sales.
The HR manager found it easier to burden employees to meet targets even if it means working overtime. The employee mandated hours of work has been violated. This is likely a source of fatigue and poor workmanship. The organization will suffer a high increase in workplace injuries and accidents owing to the tired and angry workforce. Workers' rights are protected under the Australian employment laws which demands that employees work for 8 hours and which any extra hours worked is taken as voluntary and paid at double the normal working hour’ s remuneration.
Oz company risks facing labor laws violation and its license to operate can be withdrawn.
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