The paper “ Enhanced Knowledge Management” is an exciting variant of the case study on management. Practicing KM in an institution is a vibrant interactive process that involves cycles of maturity, and knowledge artifacts of the organization, and the preparedness of the auditor. The importance of KM in the modern organization has raised extensive debates and research which have been aimed at developing knowledge Management Development Life Cycles. This paper describes the KDLC that explains and evaluates the stages of this process on two organizations that are fictitious, but whose problems are realCase Study 1: Bert’ s BonsaiPreliminary investigationa.
Organizational preparednessIt is clear from the case that Bert’ s Bonsai has not defined its knowledge goals. However, there is evidence of a formal recording of the plants, tools, and materials that are used to cultivate them. All these are available in an old electronic database that makes it hard for the new owners to incorporate the information into the greater franchise stock-lines. The structure is however not legal since there is a legal dispute between the new and the old owner over the reliability of the records.
The organization is however able to take up a KM solution since the new owner has put in more than $2 million and with the clientele base evidenced in the mailing lists, the organization is able to stay around for many years. The organization's old owner is aware that the existing information can be easily transformed into the new form without much problem. There a problem however with the new owner who is not holistic. Instead of making decisions of his own depending on what is at hand, he depends on the opinion of his IT staff before making a decision. b.
Investigator PreparednessAs a student of KM and having taken the Knowledge Management course, I understand the ontology of KM Audit within the KM field. I am tough and I don’ t compromise on core processes and core principles. My approach is to let the old owner and the new director of Bert’ s Bonsai understand the seriousness and the complexity of the Audit and the importance of carrying it out in a proper manner.
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