The paper "Multidisciplinary Nature of Knowledge Management" is a perfect example of marketing coursework. Knowledge management can be defined as purposeful and orderly coordination of organization’ s people, technology, processes, and organizational structure with a view of adding value through reuse and innovation. This is realised by creating, sharing, and applying knowledge. Additionally, valuable lessons learned and best practises ought to be injected into corporate memory to bolster organizational learning. Presently, the creation and diffusion of knowledge are critical in achieving competitiveness. Knowledge is constantly gaining recognition as a product and intellectual asset. At the same time, knowledge has some paradoxical characteristics outlined as follows: Knowledge is not consumed when used Knowledge is not lost when transferred Knowledge is abundant but usage ability is scarce At the end of a day, the organization’ s valuable knowledge walks out the door It is vital to note that the emergence of internet and websites have availed unlimited information, which acts as a source of knowledge.
Organizations are now moving away from labour-intensive manufacturing to knowledge-based where few people are needed to do several tasks. Moreover, initial organizational hierarchies are being substituted with knowledge work that requires teamwork.
There is no doubt therefore that the current knowledge age is characterised by learning and action based on the best available information. An organization seeking to succeed in the present challenging organizational environment needs to learn from past mistakes. The objectives of knowledge management are summarised as follows: Ease the transition from retiring employees to successors who are employed to fill the positions left vacant. Reduce loss of corporate memory following attrition and retirement Identify essential resources and critical areas of knowledge necessary for an organization Strategize on how to curb the possibility of losing intellectual capital. Multidisciplinary Nature of KM Knowledge management captures diverse fields including organizational and cognitive science, education and training, literature, collaborative technology, technical writing and journalism, and communication studies.
This indicates that KM is strongly rooted in varied fields, both art and science consequently presenting a familiar foundation for any person to understand and practise KM. As an example, a person coming from a journalism background can use such skill to capture knowledge from experts and convert it to organizational stories that are stored incorporate memory. Importance of KM Four key areas have necessitated the application of knowledge management: Organizations are becoming global in nature Technology is advancing which have enhanced connectivity.
It is the expectation that people can now e present virtually and respond within the shortest time. Knowledge management is also necessary given the mobility of the workforce where a person is not expected to work for a specific company for the entire career The pace and intensity of workload are increasing which calls for knowledgeable workers who can keep pace with the speed and workload. Chapter 3: Knowledge Management Models The Von Krogh and Roos Model of Organizational Epistemology This model gives a distinction between individual and social knowledge.
From the cognitive perspective of organizational epistemology, organizational knowledge is a self-organizing system where human beings are transparent to information from outside and use such information to build on mental models. The organization, therefore, picks information from the environment and processes it locally just like the human brain. By utilising information search, alternative courses of actions are obtained. At the same time, the cognitive competence of an organization varies directly with individual cognitive resources.