The paper "The Coming of the New Organization by Drucker" is a delightful example of an article on management. The article by Drucker looked at the changes in organizations from command and control to information-based. The article tried to look at the effect computer technology would bring into the organizations. According to him, a successful organization which was organized based did not require to have middle management at all. The conversion of the data to information also required knowledge (Drucker, 1988). The information-based organizations in which he forecasted needed specialists who were supposed to act in the operations.
Due to their flatter structure, the information-based organization required a few management personnel. This is an organization where the specialists involved engage to work together. According to him, the specialists in an information-based organization do not need to be told what to do in their tasks. These are organizations where everyone involved takes the responsibility of information. Everyone in the organization thinks only about the information that they require in order to perform a task. The organizations which are information-based have issues when it comes to advancement to management positions.
There are few management positions which make it hard for the specialists to advance (Drucker, 1988). This report will critically look at the article by Drucker and compare it with how the organizations exist and are managed over 26 years later. Impact of technology on organizations Drucker predicted that with the rise of computer technology, organizations would change (Drucker, 1988). During the later part of the twentieth century, globalization began being directed by the rise in technology. Various markets could be integrated through information technology. As Drucker asserted, the rise of personal computers increased the amount of information that a person could access.
It was possible for an individual to own digital information which they utilized and distributed. The invention of the Modem made it easier to send information online. When the organization started combining, modems, PCs, and fax machines in the middle of 1990, a great organization revolution based on IT was evidenced. The organizations were able to increase their reach and information could be shared globally (Zuckerman, 2006). In 1991, the World Wide Web was invented which made information access easier among individuals and organizations.
Organizations were able to start global operations as they could share information more easily. In 1996, most telecommunication companies invested in the optic cable which was faster in data transmission. The costs of transmitting information became much lower and the organization increased their use of the internet (Brandel, 2006). Management software The rise of the information-based organization was aided by the development of management software. This led to the use of the specialists as Drucker had said (Drucker, 1988). In the mid-1990s, the creation of the workflow software took place.
This was a software that was dedicated to automating the business processes. The software enabled organizations to use automatic procedures and pass information easily. The software enabled the employees from the same company but operating in different locations to work together as a team and do tasks that were previously done manually. Previously, organizations used to pass their workflow manually. Different departments used to exchange information manually and it took time before the final department received. The rise of information technology led to everything being passed over electronically.
There has been a rise in software companies that have engaged in creating customized business software (Ruona & Gibson, 2004).
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Brandel, M 2006, ‘The World Gets Smaller Still’, Computerworld, Vol. 40, no. 29, pp.28-31.
Drucker, P.F 1988, The Coming Of the New Organization, Harvard Business Review on Knowledge Management.
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Ruona, W. E. A & Gibson, S. K 2004, ‘The making of twenty-first century HR: an analysis of the convergence of HRM, HRD and OD’, Human Resources Management, vol. 43, no. 1, pp. 49-66.
Zuckerman, A 2006, ‘What Business Leaders Need to Know About: High Tech for Demand- driven Global Supply Chains’, World Trade, Vol. 19, no.1, pp. 42-44.