Verizon Communications Strategic Imperatives - Case Study Example

Research Paper, Management Company analysis Verizon Company Information Verizon Communicationsis global leader in distributing innovation in mobility, entertainment, communications, and information. They provide fine video, broadband, and other Wireline and wireless services to businesses, consumers, whole sale customers, and governments. They operate in America’s biggest 4G wireless network and give services in America most highly developed fiber-optic network. Additionally, they carry incorporated business solutions to consumers in almost one fifty countries, leading to 97 of Fortune 500. It is a holding company. The company is a supplier of communications, entertainment, and information services and products to customers, government agencies, and businesses. It functions in two most important segments: Wireline and Verizon Wireless. Verizon Wireless Communications services and products consist of data services, equipment sales, and wireless voice over all United States (Verizon). The services and products of Wireline include internet access, voice, long distance, broadband video and data, network access, Internet protocol network services, and various other services. The company gives these services and products to consumers of United States, as well as to businesses, carriers, and government consumers in both America and all its one fifty countries globally. Verizon Communications Inc. attained HUGHES Telematics Inc. as well. The long-term source of Verizon value is central role we usually play in industry fundamental to global economy and extremely embedded in customers’ lives. Even though it’s the iconic products that enhance people’s creative strategies, and lives that release new markets and develop technological access. The associations that endorse initiatives or innovation apply technology to imperative social issues. Verizon is standard-bearer for industry and organizer in giving advantages of our authorizing technology to the global (Verizon). Verizon Communications Inc. ranked number one in industry list of World Most Admired Companies in 2012 Fortune magazine. For Verizon Communications Inc, the philanthropic and technological resources to attend to world’s unmet environmental and social needs are the first priority. In this procedure, the social innovation that will release new markets, reinforce growth and grow Verizon’s important role in digital world. Verizon Wireless was founded in 2000 as a mutual venture of Verizon Communications and also Vodafone. It is an inventive wireless communications corporation that links businesses and people with innovative wireless technology and also available service (Verizon). Vodafone is also an innovation of Verizon Communications Inc. It is the biggest mobile telecommunications giver in Western hemisphere and accounts for 45% possession of the Verizon Wireless. Vodafone provides services in thirty countries and networks in more than fifty more. The mission statement of Verizon Inc is As follows: "As a leader in communications, Verizons mission is to enable people and businesses to communicate with each other. We are also committed to providing full and open communication with our customers, employees and investors." (Verizon). “Vision statement of Verizon Communications Inc is, “Win customers by building wireless, broadband and global IP networks and delivering the innovative products, services, applications and content that transforms lives and empowers businesses and communities.” (Verizon). Strategic Imperatives At Verizon Communications Inc, the power of technology is used to resolve the impediments any company may face. The Strategic Imperatives are to increase the revenue, customer retention and growth, give bundle services of Television, data, and voice and takes share from the competition. Verizon exploit the weaknesses of cable, outperforms cable on service of customers, give best customer service, and also provided flexibility of installation. Verizon believes in same day danger resolution, enhances profitability, enhances cost-to-connect, volume cutback, integration of the systems, emphasizes on personal liability, makes a performance culture and brings good results (Aala). Verizon Culture Verizon has a good reputation for obligation to biggest standards of ethics. The work culture reflects this obligation by following a thorough code of conduct that pertains accountable decisions. Verizon believes in getting the best way and holds a high-integrity, high-performance culture. Verizon Communications live with core values of respect, integrity, performance excellence, and liability which are the right way to lead and behave. Verizon Inc works with first-class communications services and customer value. They give excellent customer experiences through actions and products (Verizon). What ever Verizon does, it builds on robust network, process establishment, and systems. The reliability and quality of products which is delivered by Verizon Communications and customers give services that they can emphasize on. Verizon Communications emphasize on customers, both inwards and outwards. They make it very easy for the consumers to do business with them, by responding, anticipating and listening to needs of the customers. These products are well known to customers and Verizon believes in focusing on basic execution. Verizon Communications are accountable in times of urgency. The biggest ethical standards Verizon has to face are the competitive advantage (Verizon). The teamwork at Verizon Communications allows them to provide customers faster and better. They consider personal development and diversity as the best thing they could do in smart business. Verizon Communications is driven by achievements. The commitments to customers’ contract, trust, and respect, communicating candidly, and openly as the other way is time waste and unfair. The opinion and exercise by productive dissent lead with agreed-upon action with full sustainability. The ideas which are fostered at Verizon Communications are delivered on merit than rather invented (Verizon). Integrity is what Verizon Communications focus on. It forms the trust that is essential to relationships they have. Verizon are dedicated to do right thing and rely on sound business applies in dealing with suppliers, competitors, owners, and consumers. Verizon does not believe competition to be their enemy but as challengers who make them enhance. It is very good in cooperating with citizens and sharing success with community to make globe a better workplace than it was before. Verizon does not believe in bigness but doing best is their strength. Bureaucracy is adversary of Verizon Communications. It is responsive than many companies in its arena because of the size as they can take risks and fast. The change and crisis are seen as opportunities of the company, not the threats (Aala). The revolution at Verizon Communications energizes these ambitions. People at Verizon work hard, take responsibility and takes liability for getting the things accomplished. The actions give good outcomes. Whatever Verizon does are on robust basis of corporate lives. Team Verizon works whole day and customers rely on some of it. It is a worldwide leader in bringing innovation in information, entertainment, and communications. Most of the consumers, government voice, video services, businesses, and data, global IP networks that accomplish demand for customer for mobility, speed, control, and security. It believes in advantages of innovative technologies and modifies company to coerce industry to a revolutionized state which creates value for customers, shareowners, and also society they serve (Verizon). SWOT Analysis of Verizon Communications Inc (Verizon). The strengths of Verizon Communications Inc are that it provides best coverage all over United States. It also gives global coverage and strong network to all its consumers. It also gives robust financial performance with innovative customer service. It also has experienced growth in Verizon Business unit. It also has established line equipment to Android smart phones, iPad, iPhone 4, and also 4g/LTE network with data plans for approximately thirty dollars. This 4G network gives concurrent data usage and phone text to everyone. It is also biggest cell phone carrier and has goodwill among its consumers. Brand is also a recognized one and also gives personal customer service to all its customers (Verizon). The weaknesses of Verizon Communications Inc are that it arranges comparison to Sprint Managing the account online is not even user friendly. This also manages the 3G Network account and does not promote instantaneous data usage and voice. It also does not give genuine unlimited data. The franchise store service and sales are autonomous of parent company and pursue their own regulations. It does not give two way paging. It is not an eminent player outside of the box. It does not give current bandwidth expandability and is deprive of customer service (Verizon). The opportunities of Verizon Communications Inc include development of audio-conferencing access, rising demand for applications of wireless broadband. It can also further consolidate in industry. It can focus on international expansion. Verizon can take over regional, smaller operators. It can search for new markets internationally, VoIP, explore niches, union of cell with iPods, and can incorporate with GPS (Verizon). The threats of Verizon Communication Inc are the pressure from international competition, and the wireless space competition. The FCC regulations are also posing a threat to Verizon Communications. The VoIP is a direct threat too as it competes with business of wireless communication. The Mobile Malware also poses a threat and the safety too (Verizon). Article Verizon manages its management in the most effective manner. It is focusing on Network fleet on Verizon Wireless Network as the company announced in March 15, 2013. Network fleet is a fleet-management explanation that gives a broad variety of management abilities and monitoring for amplifying productivity and enhancing customer service. It is building on its opportunities for the best of its services. It deals with integrity as mentioned above and so Verizon communications build on it (Verizon Foundation). At Verizon, the team comes up with some solution of its own. It always builds on its opportunities and considers these as important. They build on Telematics portfolio and part of Verizon solution. The Verizon Communications Inc builds on Hughes Telematics on joint abilities to assist the fleet, and the operations. The team work at Verizon provides the customers with better and faster services. They believe in personal diversity and development as the right thing to do in most businesses. The Verizon Communications is led by accomplishments. The promise and commitment that Verizon holds in its respect, and trust gives it an edge in the market and all around the world (Verizon Foundation). Risk managers at Verizon Communications Inc utilize technology to enhance the operations by managing fuel consumption, speed, vehicles, and drivers by making the best use of its vehicles and routes by using diagnosis to assist on the maintenance costs which are quite high in today’s time. Wholeness and integrity is what Verizon Communications usually emphasize on. It forms the bond which is indispensable to Verizon relationships. Verizon is mostly committed to doing best for its consumers whatever it takes. It does not take into consideration that competitors are foes. Competition is seen as a healthy phenomenon at Verizon Communications. The competitors, owners, suppliers, and consumers are dealt in a way that mostly Verizon looks on. Success for Verizon is by whole community integrity which is practically emphasized by its Management Fleet (Verizon Foundation). Verizon considers both opportunities and challenges linked with managing its fleet business. They continue to serve their offerings to bolster customers into rolling the assets into a competitive advantage by the firms. Opportunities which Verizon has include audio conferencing development which can be enhanced by its fleet management at Verizon Inc. the increasing demands for wireless applications broadband is also an opportunity which can be improved by focusing on fleet management internationally. It can also further consolidate in market. Verizon can take over smaller and regional operators by managing its fleet too. The niches can be explored as well. It overcomes its threats too. It takes on pressure from the international market, and wireless space. The rules of FCC are creating a threat to most of the management of Verizon Communications Inc. it also takes on VoIP threat as it contends with most businesses of wireless communication (Verizon Foundation). The management of fleet takes in as an amazing opportunity. They persist to work with ecosystem managing corporate social responsibility and also ethical responsibilities. Verizon serves its growing markets and leads to innovative technology in machine-to-machine space. At Verizon, the management builds on every opportunity and counters all threats. The Networkfleet telematics solution amalgamates the hardware and the Web focused application to view, analyze, and store data on various vehicles and enhances the whole fleet performance as well. These vehicles are mostly equipped with GPS device which sends information to Networkfleet Data Center in a secure wireless network. The basic elements of this fleet management includes asset tracking, GPS fleet tracking, vehicle diagnostics with alerts, roadside help, preventative maintenance and various other management fleet tools and instruments (Verizon Foundation). Verizon is organizing the Networkfleet program with right thousand companies initially in a year to increase its customer service, and also enhancing the cost effectiveness and the productivity as well. This initiative will assist Verizon in accomplishing its long term objective of lessening the carbon footprint. Transportation is an area of focus as with right data Verizon Communications can improve its customer base. Transportation is eminent in competitive commercial industry of transportation. This way the fleet operators can testify vehicles’ locations, enhance the on-time service and also by this system of management, the health of vehicles is enacted (Verizon Foundation). With great utilities and energy resources, and consistently rolling fleets within utilities and energy industry, the fleet managers can enhance efficiency of the employees, cut the cost of the fuel and lessen the overall mileage. Government should also lay an immense part in this fleet management. If government continues to do so federal and state agencies can take control of huge fleets for carious services ranging from both highway maintenance to most of the passenger vehicles needed. This fleet tracking can also assist in realizing track vehicle, fuel use, and enhance the entire efficiency of the firm. The distribution and retail of fleet management is important even if the company only delivers perishable, non durable or durable products. The fleet management can help the operators to make sure that delivery is on-time (Verizon Foundation). The construction phase also takes into account fleet management as it gives more visibility and management control over vehicle operations and job sites. The Insurance companies can manage their fleet of field adjustment, claims’ fleets and also manage their instruments effectively and efficiently. The Healthcare department can use this fleet management to manage laboratory to enhance home health care. It can also mitigate time to take care and also operational expenses. These are some great opportunities to fetch (Verizon Foundation). Networkfleet is a legitimate trademark by which Verizon Communications act. The Verizon Enterprise Solutions makes worldwide connections that augment the growth and drives the innovation of the business to make society move in a positive direction. By using the basic solutions and a good range of worldwide wholesale offerings the company can secure strategic networking and mobility. Verizon Enterprise Solution assists opening up novel opportunities around the globe for investment, innovation, and transformation of business (Verizon Foundation). Verizon Communications is a worldwide leader with headquarters in New York which gives guidance to most broadband services and other wire line and wireless communication network to business, consumer, wholesale consumers, and the government. It does rely on authority as well for its operations. Verizon Wireless Communications services and products consist of data services, equipment sales, and wireless voice over all United States.It also gives information, converged communications, and also entertainment services over America’s most favorite fiber-optic network and provides integrated solutions for business to consumers in more than one hundred and fifty countries which are all listed in Fortune 500. They operate in America’s biggest 4G wireless network and give services in America most highly developed fiber-optic network (Verizon Foundation). References Aala, , Neil, Varshal, and Sankar. "Verizon Communications." Verizon. FIOS Preso, n.d. Web. 24 May 2013. . Verizon, . "Our Company." . Verizon, n.d. Web. 24 May 2013. http://about.verizon.com/index.php/about/our-company Verizon, . "Sr Analyst-Strategic Planning| Internships | Basking Ridge, NJ, US ." Sr Analyst-Strategic Planning. Verizon, n.d. Web. 24 May 2013. . Verizon, . "Verizon Culture." Verizon Data Services India. 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