Strategic Human Rescource Management - Top Paints Limited - Case Study Example

Table of Contents Introduction 2 Issues 2 Performance Management 3 Reward Management 5 Human Resource Development 6 Equality & Diversity 7 Recommendations 8 Conclusion 9 References 10 Introduction Human resource function is an integral part of the organization and the inability of business to develop a process which will ensure best use of the resources leads towards inefficiency. Top Paints Limited is an organization dealing in paints and has been facing issues associated with the human resource function. The problem has been persistent for a long period of time and has thereby impacted the profitability and growth of the organization. The management thereby needs to look at finding out those issues and have to develop strategies so that Top Paints Limited is able to improve their performance. This report thereby focuses on presenting the different issues which Top Paints Limited is facing. This will be followed by identifying the different ways through which the issues can be resolved which will be backed by different theories. This will thereby help to provide conclusive direction based on which Top Paints Limited need to develop their strategies for the future. Issues Top Paints Limited while looking to carry out their operations is facing different issues which need to be dealt. The lack of initiative by the top management and the human resource department has multiplied the complexities and requires addressing those issues urgently. Some of the issues identified are The compensation package which has been designed is traditional and outdated. Employees are paid a fixed salary with a determined increment every year. This has reduced the level of innovativeness within the organization as employees look to carry out their normal routine activities and don’t look towards coming with innovative and new solutions. This has hampered the growth and progress of the organization and is an area of consideration. The process of carrying out work is also traditional as the business follow a one way traffic where the top management states what needs to be done. No initiative is taken by the employees to provide advice as a result of it. This has also hampered the manner in which decisions pertaining to employees compensation is decided. The overall impact has been on performance which has affected the long term productivity. Lack of proper training and facilities has increased the level of difficulties for employees. The employees are not able to perform or deliver superior results. This has also resulted in increased accidents and has thereby impacted the morale of employees in a negative manner. This is an area of consideration and will require steps to be identified so that appropriate methods which looks at improving the overall performances is identified. In addition to it the business doesn’t uses the different tools of communication in the effective way. Since, employees are hardly able to contribute and provide suggestions this has resulted in impacting the performance of all. The top management relies on traditional methods and the employees are not clear about their goals and objectives which has thereby resulted in impacting the performance and impacted the overall business in a negative manner. Performance Management Top Paints Limited has to aim towards improving the manner in which performance of employees is accessed and have to move from the traditional method to a more complex and developed one. This will require that Top Paints Limited provides more flexibility and provides more role and power to the employees. This will be a step which will take them away from the traditional method and will ensure that the employees will be more motivated and will be able to carry out the different functions in the most effective manner. The process will bring innovativeness and having a process in place which compensates employees based on performance will bring the best out of the employees and will provide a framework through which overall development of all becomes possible. To develop such an environment the management will have to take on the additional role and create a working environment which fosters better employee performance. This will help to transform the business and provide important directives for future growth (Yukl, 1989). The overall process of identifying proper performance measurement framework will help to also find prospective employees with the capabilities to deliver performance over a longer period of time (Angelo, 2007). This will help in succession planning and determining the manner in which the workforce can contribute towards the long term performance of the organization and improve the overall results. The process will also help Top Paints Limited to develop a communication process which is two way thereby helping to multiply the effectiveness and process through which different business activities are carried out. The process will help the top management to get regular feedback from customers and will help to work on areas through which performance can be improved. The employees as a result will be motivated and committed towards the long term performance of the organization. This will help to develop new ways and alternatives through which business performance will change and work on dimensions through which growth and profitability increases. This strategy will prove beneficial for the top management as they will be in a position where they will be able to identify the different skills of each employee. This will help to plan for the required training needs and will facilitate a process through which employees performance can be enhanced and better use of resources would become possible. The process would also entail towards succession planning as identifying the capable person who can deliver the required results will foster a positive environment and will help to find appropriate roles for those employees in the future (Clunies, 2007). The top management of Top Paints Limited thereby looking towards determining the performance management process will require bring effectiveness and help the human resource function to be carried out in the most effective manner so that the long term goals of the business can be easily accomplished. Reward Management Top Paints Limited also has to aim towards developing a reward management system which is aimed at compensating employees based on their performance and contribution. This will help the employees as it will bring the best out of them which will provide them additional money and at the same time ensure that the organization will be able to use its resources in the best possible manner. The reward management system should look at developing a compensation package which has both a fixed and variable proportion. The fixed component should look at having a fixed salary and the variable package should look towards having compensation based on the performance of the employees. The process will help to ensure that the employees will be able to perform on the different and determined parameters and will be thereby in a position through which compensation of the employees will be decided. Having a compensation package will ensure that the different smaller areas will be looked at and will motivate the employees to perform at different level. The organization will thereby be able to develop the organizational structure through which communication process will be passed freely and the overall objective of achieving the resources will be achieved (Alexander, Page & Wentling, 2003). The process will then towards improving the level of satisfaction and will further bolster the overall mechanism through which better results will be achieved. The process will help to shape the manner in which the top management will be able to bring about a complete change in the manner organization works and will be able to reduce the turnover rates for employees and will also reduce employee’s absenteeism (Ross & Eeden, 2008). The process will thereby entail towards one where the business through development of different parameters will be able to bring a change in performance. In addition to it Top Paints Limited need to realize the importance of intrinsic reward and should thereby look to include those in the compensation package so that the employees’ contribution increases. This will also provide an employee through which the bright prospect of the organization will be ensured and the effective use of resources will become possible (Tymon, Stumpf & Doh, 2010). The process will tend to motivate the employees and bring about a complete turnaround and transform the business through which better results will be achieved. The process will lead towards a proper work life balance which will help to bring about a change and ensure that employees are better placed to carry out their roles and achieve the different goals which have been entrusted to them (Jay, 2010). Human Resource Development Top Paints Limited further has to aim towards developing proper training programs which are aimed towards providing the required skills to the employees. The training program needs to be based on the needs and requirements of the employees and should take into consideration the actual work scenario so that the growth and development of the business becomes possible. The objective of the training program should be towards reducing the number of accidents and creating a proper mechanism through which the business is able to bring about the change in the manner in which different activities are carried out. The process of providing training will be beneficial as it will look at working on the different areas through which employees understanding of their roles and responsibilities will improve. This will ensure that the employees will be better placed and will be able to demonstrate their different skills at work place (Worral & Cooper, 2001). Having training which is provided both on and off the job site will help to provide both technical and practical skills which will help the employee to carry out the different functions in the best way (Peterson & Fleet, 2004). The overall mechanism which thereby benefit the organization and will help to bring about a complete change in the manner different activities are carried out. The process of training will also facilitate the process through which better relations will be developed among the employees. This will help the employees to understand each other and thereby will have a positive impact on the communication process. The process will lead towards improving the interpersonal skills and will ensure that the process of communication provides maximum advantage (El-Sabaa, 2001). This will tend to reduce errors and multiply productivity thereby ensuring that the process leads towards maximizing the gains. Equality & Diversity The other important consideration for Top Paints Limited is to find out the manner in which diversity among the employee is looked at. The organization needs to aim towards having a process which will ensure that proper cultural integration takes place and the mechanism helps to improve the results. The overall process will lead towards bringing about a change in which the different views and organizational perspective is looked at and thereby ensures better business decisions (Tim, 2005). Having people from different cultural background and ensuring proper participation will help to provide an impetus through which better involvement of the employees will become possible. This will also lead towards increase employee participation and will help to bring the best out of employees. This will help the business to take care of the different resources through which the working process will be improved and will help to multiply the business long term perspective (Ralston, Hallinger, Egri & Naothinsuhk, 2005). The process will also facilitate a mechanism through which representation from different diverse background will be ensured. This will help to gain proper momentum for the business as it will provide an opportunity for succession planning. This will help the human resource department to deal with the different manpower needs and requirements and will provide maximum impetus through which control of resources will become possible. The process of having diversity among different employees will help to develop a strong human resource infrastructure through which better succession planning process will be achieved (Richards, 2008). This will help Top Paints Limited to bring about a complete change and will help to determine the manner in which different activities are carried out and the use of resources will be determined based on it. This will help to deal with the different needs and will help to provide the framework through which better use of resources will become possible. Recommendations Top Paints Limited needs to take decisions which will be aimed towards restructuring the manner in which different activities are carried out. This will require adopting the following recommendations and making changes in the manner different business activities are carried out. Top Paints Limited on the forefront needs to develop the required compensation package which will be aimed towards evaluating the performance of employees. The manner in which performance is evaluated and the different parameters which needs to be evaluated will help to determine the manner in which employees will be compensated. This will help to deal with the different business needs and will help to identify the different requirements of the employees and parameters based on which the performance will be marked. This has to be followed by developing a reward system which will be aimed towards having a mix of fixed and variable pay. Using the performance evaluation parameters which has been identified the compensation of employees need to be determined. This will be based on the performance of the employee and the contribution towards the long term goal of the organization. This will help to maximize the chances of carrying out business and will multiply productivity and bring changes in the business performance. In addition to it the business has to look at developing a structure which will be aimed towards identifying the different training needs and providing training based on it. This will help to work on the skills of the employees and will provide the useful impetus through which employees skills will be developed for better achievement of the goals. This will tend to multiply the overall process of carrying out different activities and will lead towards using the resources in the best manner. Conclusion Top Paints Limited which is dealing with different human resource issues thereby needs to look at formulating strategies which will take care of the different activities. Top Paints Limited has to aim towards improving the performance management system, the reward system, the work force diversity and also look towards training programs. This will help to multiply the overall productivity and will ensure bigger results for the organization as the resources will be used in the best possible manner. References Alexander, A., Page, V. & Wentling, T. 2003. Motivation & barriers to participation in virtual knowledge sharing. 7 (1), pp. 39-56 Angelo, C. 2007. 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