The paper “ The Abu Dhabi National Oil Company - Quality Management at Work” is an affecting example of the case study on management. This project focuses on Abu Dhabi National Oil Company (ADNOC), a state-owned company that supplies oil to the United Arab Emirates. The project dwells on aspects of customer focus, continual improvement, of people, process approach, and international standards. The project reports end with remarks on the key issues learned. Finally, suggestions and recommendations are made on how the company’ s operations can be made more effective, while the conclusion sums up the main issues arising in the company analysis. Products ADNOC company deals withAbu Dhabi National Oil Company (ADNOC) is owned by the state and it deals in oil.
It has a complex, elaborate holding company structure that involves equity links with many large Western oil enterprises. The company is headquarters in Abu Dhabi, the largest of the seven states that make up the United Arab Emirates, and the heart of the country’ s oil industry. The company was established in 1973 and it was the first government-owned enterprise that specialized in distributing oil throughout the UAE.
Today, the company’ s distribution oversees the management of a vast network of filling stations that cover all corners of the UAE. The oil that ADNOC distributes is produced in five main oilfields, and there are 12 onshore rigs that are owned by the National Drilling Company. The fuel products of the company are distributed exclusively by its own fleet, comprising of cargo tankers as well as pipelines for the transportation of petroleum products to all the main depots. The main objective of ADNOC is to follow strict health, environment, and environmental code of conduct in order to supply oil products to the country in a sustainable manner.
Indeed, the safety objective of the company is aimed at ‘ doing no harm to people, be they contractors, employees, or third parties’ .The company is also committed to progressive and continual improvement in the country’ s road safety performance.
Al Mansouri, M. Towards 2000: ADNOC's Plans for Health, Safety and Environmental Impact Assessments, Abu Dhabi International Petroleum Exhibition and Conference, 11-14 November 1998, Abu Dhabi, United Arab Emirates.
Alkendi, Mahdi. ADNOC Environmental Impact Severity Matrix: An Innovative Impact Rating Matrix, SPE International Health, Safety & Environment Conference, 2-4 April 2006, Abu Dhabi, UAE.
Guidoum, Mohamed. Strategy Formulation and Balanced Scorecard Implementation Adnoc Distribution Case Study, Abu Dhabi International Petroleum Exhibition and Conference, 13-15 October 2000, Abu Dhabi, United Arab Emirates.