Essays on Risk Management in a Workplace Environment - Heartbreak Hotel Assignment

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The paper "Risk Management in a Workplace Environment - Heartbreak Hotel " is a good example of a management assignment. Organizations mainly fail because of inadequate consideration of employees issues. The overall risks that an organization faces increases if there are considerably many risks facing its employees. The human resource of an organisation is the greatest asset that it has; this is fundamental because it contributes to the central functions of the company, without this vital asset, the company cannot simply operate. The major area of discretion in this work is about the risks surrounding the employee work environment.

This study does risk management analysis by making use of the risk indicators such as the patterns of leave attendance, the incidents of sicknesses and injuries, employee satisfaction index and the salary payment. By using the Heartbreak Hotel, it also does a practical rating of impact and probability of the risks. It then provides a contingency plan appropriate for the risk management and scenario analysis results. More so, the effects of these risks to the organization are also discussed in order to give better recommendations. Question 1 Risks Identified and their probabilities and Impacts The conditions of work at the Heartbreak Hotel indicate that there are dangers associated with the welfare of the employees.

The impacts of the risks can be rated in measurable scales of probability and the effect attached to the life welfare and production levels of employees (Roberts, 2011, p139). The risks have been identified as follows: Heavy lifting and strains Workload Workplace safety comes last Ignoring problems, silencing victims Too scared to claim Health risks of stress In assigning the measures for impact and probability, we set a scale of 1 to 5 where 1 in the probability scale means the incident is less likely to occur and 5 means the incident is most likely going to occur.

In the impact scale, 1 means if the incident occurs, the impact will be extremely negligible and 5 means the impact will be great when the incident occurs. The high impact represents either loss of life or high amounts of financial losses (Hillson & Murray- Webster 2007, p. 4). We can then assign ratings to the risks that have been identified as: Risk Probability Impact Heavy lifting and strains 3 2 Workload 4 5 Workplace safety comes last 4 5 Ignoring problems, silencing victims 3 4 Too scared to claim 4 4 Health risks of stress 5 5 Workload The main risk here is a physical strain, the load of work that the employees handle is massive.

They cannot easily cope with the situation considering the impact it has on their health. The work that these attendants do overwhelms them and hence making them more vulnerable to physical strain due to exhaustion. The work generally involves handling heavy things like linen and bucket full of cleaning water. ALARP principle and hierarchy of controls theory elaborates on the need to only allowing reasonable manual job which has no potential harm. Heavy lifting and strains The main risk, in this case, is physical injuries.

The length of time in which the employee's work exerts a lot of pressure on them. They constantly have to lift loads, which imparts a lot of straining impact in their lives. The welfare of these employees is at stake. They hold heavy equipment such as trolleys and buckets and spend a lot of energy, leaving them fatigued. At the end of the working exercise, employees suffer from backaches, headaches and painful limbs.

Room attendants constantly have to bend while doing the floor mopping and washing curtains and carpets. According to the ALARP principle and hierarchy of controls theory, such strenuous physical jobs should be reduced in order to reduce the risk of injuries(Hurd &   Barcelona 2008, p. 73).

References

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Hillson,D & Murray- Webster, R 2007, Understanding and Managing Risk Attitude, Gower Publishing, Ltd., New York. PP. 4-10. Accessed from http://books.google.co.ke/books?id=VeMdki1LYEUC&printsec=frontcover&dq=How+management+of+risks+can+be+complex&hl=en&sa=X&ei=2tJKUZrvM8nuOt7ngfgD&ved=0CDQQ6AEwAg#v=onepage&q=How%20management%20of%20risks%20can%20be%20complex&f=false

Hurd, AR & Barcelona, RJ 2008, Leisure Services Management, Human Kinetics 10%, London. PP. 72-75. Accessed from http://books.google.co.ke/books?id=liKTvdItAVoC&pg=PA73&dq=risk+identification+in+a+hotel&hl=en&sa=X&ei=zM5KUfDyH7TB7AbcjYDgBw&ved=0CCoQ6AEwAg#v=onepage&q=risk%20identification%20in%20a%20hotel&f=false

Hutter,B & Power,M 2005, Organizational Encounters with Risk, Cambridge University Press, Sydney. Pp. P.132-136. Accessed from http://books.google.co.ke/books?id=wIfAU5exEPQC&printsec=frontcover&dq=How+management+of+risks+can+be+complex&hl=en&sa=X&ei=2tJKUZrvM8nuOt7ngfgD&ved=0CFEQ6AEwCA#v=onepage&q=How%20management%20of%20risks%20can%20be%20complex&f=false

Roberts, P 2011, Effective Project Management: Identify and Manage Risks Plan and Budget Keep Projects Under Control, Kogan Page Publishers, London. P.139 Accessed from http://books.google.co.ke/books?id=7BDCtEj5syoC&printsec=frontcover&dq=how+to+manage+risks&hl=en&sa=X&ei=Td9KUdqZFIytPL3OgdgO&ved=0CE0Q6AEwCQ#v=onepage&q=how%20to%20manage%20risks&f=false

Scott, EM, 2010, Chronic Job Stress is a Risk Factor for Heart Disease, Stress and Metabolic Syndrome October 11 2010 accessed from http://stress.about.com/od/stresshealth/a/jobstress.htm

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