The paper 'NLF Pre-game Event Operations Manual" is a good example of a management case study. Event organizers will work in groups to ensure that the process is successful. The group will elect a chair person who will be in charge of coordinating all the operations of the group. The chair person will be assisted by the other members of the team. A treasurer will also be appointed and will be in charge of finance. The secretary will be responsible for keeping the minutes. The human resource officer will be in charge of coordinating the issues of staff, volunteers and all the aspects of training.
The other team members will be responsible for providing support to the entire team so as to ensure that all the processes are successful. The emergency services coordinator will also be responsible for the purposes of coordinating the emergency activities. A warden will also be part of the team and will be responsible for directly dealing with emergencies such as fire or bomb threats. Crisis committees will be formed to deal with any crisis during the event.
A structure plays an important role in ensuring that the members are able to work together closely (Swarbrooke & Page, 2012). Communication among the team members is also useful and the secretary has to ensure that each member has the required information. Human resources Staffing The staffing process is important because members of staff will be directly involved in carrying out different operations. The staff members will be hired to carry out activities in the following areas: Gate control Crowd control Treasury operations Cleaning operations Site crew Technical operations Security operations The staff members carrying out the gate control operations will be hired by a private company dealing with large events.
Gate control staff and the security operations staff will be hired from a private security company. Treasury operations staff will mainly be responsible for the ticketing process and they will be hired from a private company specializing in revenue collection.
List of References
Swarbrooke, J, & Page, S, J, 2012, Development and management of visitor attractions, Routledge, London.
Schulenkorf, N, 2012, Sustainable community development through sport and events: A conceptual framework for Sport-for-Development projects, Sport management review, 15(1), 1-12.
Robertson, M, & Frew, E, 2013, Events and festivals: current trends and issues, Routledge.
Mair, J, & Whitford, M, 2013, An exploration of events research: event topics, themes and emerging trends, International Journal of Event and Festival Management, 4(1), 6-30.
Hoye, R, Smith, A. C, Nicholson, M, & Stewart, B, 2015, Sport management: principles and applications, Routledge, London.
Haghighi, P, D, et al, 2013, Development and evaluation of ontology for intelligent decision support in medical emergency management for mass gatherings, Decision Support Systems, 54(2), 1192-1204.
Sherry, E, Schulenkorf, N, & Chalip, L, 2015, Managing sport for social change: The state of play, Sport Management Review, 18(1), 1-5.
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Masterman, G, 2014, Strategic sports event management, Routledge, London.
Frawley, S, & Cush, A, 2011, Major sport events and participation legacy: The case of the 2003 Rugby World Cup, Managing leisure, 16(1), 65-76.