The paper "Contribution to Effective Decision-Making" is a good example of business coursework. There are many issues in an organisation and one such is the dichotomy between conflict and decision making. Conflicts are not always the result of bad decisions as it can arise from any disagreement over any decision and turn out to be either good or bad. Conflicts are often tied to the decision making process and are considered an integral part for running a business without which the business shall lack the extra incentive or drive to move in a new direction.
This does not state that they are encouraged to fight, instead it is regarded as a consequence of a greater number of viewpoint (Suliman and Abdulla, 2005). This assignment covers a detailed explanation of conflict and decision making and the “ negatives” and “ positives” of conflicts for an organisation. It also studies the impact of conflicts on the decision-making process and the quality of decision along with the strategic advantage that it adds through conflict management. 2.0. Conflict and Decision-Making Conflict is something that exists between individuals, groups and organisation’ s and is an essential force in governing every aspect of life.
Any conflict in an organisation directly or indirectly affects the decision-making process and is considered as a major responsibility of the managers to manage conflicts, as evaluated under the concept of management of conflicts. Workplace fights, figurative and literal, seldom end well and are generally considered detrimental to decision making. Some basic types of conflicts are task conflict, interpersonal conflict and procedural conflict. The impact of any conflict may be either negative or positive and not all conflicts are considered to be harmful for an organisation.
No firm can avoid conflicts as they are encountered on a daily basis. They can be avoided to some extent but requires the management to recognize them on time (Kuhn and Poole, 2000). Decision-making is an integral part of the planning process for any organisation, and it is the beginning of any new process or existing production to the sales process. Wrong decisions may very easily lead towards the downfall of any organisation and so the management pays great attention towards meeting the requirements of all aspects to keep the decisions clear and precise (Tidd, McIntyre and Friedman, 2004). 3.0.
Contribution towards Effective Decision-Making Management of an organisation usually consider workplace conflicts in a negative light, but many human resource authorities say that it provides an opportunity for the organisation to improve. Some of the workplace productivity is discussed below: Presentation of a new idea: Any fight in the workplace, over any competing idea, leads to analyze what shall work better for the company and what might not. Any decision that may lead to increase productivity, a better product or any cost-saving option shall be presented.
Such conflicts help in assisting decision-making by pointing out better alternative, another option, or pick the fact that has lead towards non-performance. It is required for the management to focus and find the proper resolution to conflicts for all parties to feel confident that they have contributed something to the solution. Encouragement of participation: It is the nature of many corporate cultures which doesn’ t encourage employees to express their opinion. However, any employee who challenges the unpopular official policy might result in emboldening of other employees making them speak up too.
Thus, with the presentation of a more accurate scenario of employee sentiment may improve corporate decision-making. Teaches management skills: Conflict between two major employees leads a manager to make decisions in a more equitable or thoughtful way. For example, when an employee is promoted for the expense of another skilled employee, by a manager, requires the manager to pay for the decision when the resentful employee creates any conflict. Conflict can also force an inexperienced manager to get acquainted with conflict resolving techniques and prevent the situation from getting worst (Strain, 2015). Opportunity for renewed teamwork: Workplace conflict can build better teamwork when it is resolved appropriately and also decrease the level of disagreements. Inspires creativity: Some members within the organisation view such conflicts as an opportunity to find creative solutions for solving problems.
It also may inspire the members of the organisation to brainstorm ideas in the process of solving the process from various perspectives. Share and respect opinions: The members within the organisation resolve conflicts and this leads towards sharing their opinion within the group.
It also causes the members to actively listen to one another and completion of organisational goals. Bring change: Acceleration of changes take place due to conflicts, more in small businesses, where such conflicts result in the formulation and implementation of new policies. It prompts modification of policies and other operational procedures within an organisation. Identification of new members: The members within an organisation actively participate among the several meetings and have a personal opinion regarding each topic of discussion. Some members of the group observe more and talk less.
Conflicts in the workplace may inspire typically silent members to step forward and take active participation in solving such conflicts through a meaningful solution.