The paper "Information Systems Management for Travel and Tourism" is an exceptional example of coursework on management. Tourism is an integration of transportation, accommodation, recreation, and entertainment. As a result, this industry has grown tremendously as more people in the world are interested in visiting and seeing new things and new places. Since the tourism industry is one of the major world GDP contributors (of about 10 percent in most countries), there is a need for proper coordination and use of information and communication technologies. Coordination should be considered from the advertisement of the products offered through to when the consumer checks out of the travel destination.
In order to effectively attain full coordination of business processes, there is a need to incorporate IT to all business processes that are related to the tourism and travel industry. Global Distribution Systems (GDS) enables these purposes of reserve management, hotel booking, issuing of tickets, booking of rental cars, and flight check-in and check-out. IT is the collective term that incorporates computers and communication technology; it is used for processing, analyzing, storing, retrieving, application, and dissemination of information.
Therefore information technology is a vital component to a travel and tourism agency due to the many processes that the industry is associated with. According to Khare and Khare (2010), there are more than 5000 transactions per second worldwide and almost 70 percent of travel consumers have their bookings done online. Introduction This report explores the requirements of a good information system for travel agencies, for both old and successful travel agencies and newly established travel agencies. Basically, the report investigates the qualities of a good, suitable, and reliable information system for travel agencies.
Which will ensure the following: Maximum consumer satisfaction; wide information search (information search that will cater for consumers of different gender, age, nationality, educational background, and lifestyle preferences) and evaluation of travel alternatives in terms of the price or discount offerings. Furthermore, this report will highlight the importance of a good information system to travel agencies as well as travel consultants and agents.
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