The paper "Operations Management Initiatives in Toyota" is a great example of a case study on management. Managing operations in an organization entail the whole process of planning, developing concepts, designing and redesigning the requisite process, as well as controlling the production of goods or services (Spear 1999, p. 16). The essence of operations management within an organization is to ensure the whole production process of goods and services utilizes minimal resources as it possibly could while meeting customer demands and specifications. This concept deals with the process of acquisition and conversion of inputs into finished products, and their delivery to the desired destination in good time.
Thus, it involves the whole process of determining the actual location of a manufacturing plant, retail or a service entity, the general structure, organization of the facilities in the location selected and the communications and networking channels with the suppliers, distributors and the markets (Daniel 2003, p. 50). Without efficient operations management within an organization, the business run by such an organization is set for failure. This is because it is through this concept that efficiency and effectiveness of production, storage, and provision of goods or services by an organization are made possible.
It is also through the concept of operations management that the desired quality of goods and services is enhanced while ensuring the right quantities of such products are available to the customers whenever needed (Liker 2003, p. 80). Discussion The concept of operations management operates based on various principles. Notable of these is the principle of knowing your customer, which seeks to enhance the perfect understanding of customer needs by the organization so that it can tailor-made its products and services towards the fulfillment of customer needs.
In addition, timely provision of goods and services to the customers, capacity management to ensure no shortages and no excesses are produced as well as quality control serves as the other major principles that guide the concept of operations management (Liker & Franz 2011, p. 57).
Daniel, T 2003, Lean thinking: banish waste and create wealth in your corporation, revised and updated, HarperBusiness
Liker, J 2003, The toyota way: 14 management principles from the world's greatest manufacturer, First edition, McGraw-Hill.
Liker, J & Franz, J. K 2011, The Toyota way to continuous improvement: linking strategy and operational excellence to achieve superior performance, Mc Graw Hills.
Shigeo, S & Dillon, A 1989, A study of the Toyota production system from an industrial engineering viewpoint (Produce what is needed, when it’s needed). Portland, OR: Productivity Press.
Spear, S 1999, The Toyota Production System: An Example of Managing Complex Social/Technical Systems – 5 Rules for Designing, Operating, and Improving Activities, Activity-Connections, and Flow-Paths, Harvard University.